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Operations Dock Supervisor-2nd Shift

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $75,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance

Job Description

Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. The company specializes in expedited less-than-truckload services, providing local pick-up and delivery, shipment consolidation and deconsolidation, warehousing, and customs brokerage through a comprehensive national network of terminals. Forward Air also offers truckload brokerage services, including dedicated fleet services, intermodal, first and last-mile, high-value drayage services to and from seaports and railheads, as well as dedicated contract and Container Freight Station warehouse and handling services. In addition to its core offerings, Forward Air operates Omni Logistics, a global provider of air, ocean, and ground services for mission-critical freight. As a comprehensive logistics company, Forward Air is more than just a transportation provider; it is a single resource for diverse and complex shipping needs.

The Operations Supervisor role at Forward Air is a vital position responsible for coordinating and overseeing the activities of dockworkers, drivers, and other support personnel involved in the loading and unloading of freight. This role requires strong leadership skills to ensure that all operations are conducted safely, efficiently, and in compliance with approved procedures and standards. The supervisor plans, directs, and controls resources to guarantee timely, damage-free freight handling while maintaining a secure and organized working environment. The position involves providing training, performance feedback, and disciplinary recommendations as needed to support personnel.

The Operations Supervisor works Monday through Friday from 2:00 PM to midnight and offers an annual salary of $75,000. This position demands a hands-on leader who can manage high-volume, fast-paced distribution environments, particularly within the air freight industry. The supervisor must ensure proper facility upkeep, equipment maintenance, and adherence to safety regulations. Duties extend beyond oversight to include assisting in loading and unloading activities, maintaining load plans, and conducting facility inspections. The ideal candidate is a proactive team player with excellent communication and problem-solving skills, capable of driving team performance in a lean manufacturing environment.

This role requires the ability to handle physical demands such as lifting up to 90 pounds occasionally and will benefit from experience in forklift operation and knowledge of Department of Transportation rules and regulations. The supervisor will also coordinate the utilization of a contingent workforce during peak seasons, ensuring operational efficiency across varying workload demands. Forward Air values flexible candidates willing to work nights and weekends as necessary to meet business needs.

Overall, the Operations Supervisor position is integral to Forward Air’s commitment to excellence in freight management, safety, and customer satisfaction. This role offers an exciting opportunity for experienced professionals to lead and innovate within a dynamic logistics and transportation company that spans multiple regions and service modalities.

Job Requirements

  • Management experience (5-7 years preferred)
  • Bachelor’s degree or higher in Management, Logistics, or Industrial Engineering preferred
  • Prior air freight experience
  • Ability to communicate effectively
  • Flexible to work weekends and nights
  • Forklift and general freight handling experience
  • Knowledge of Department of Transportation (DOT) rules and regulations
  • Ability to lift and/or move up to ninety (90) pounds
  • Experience working in a fast-paced, high-volume distribution environment

Job Qualifications

  • Must have management experience (5-7 years preferred), in a high-volume, fast distribution environment
  • Bachelor’s degree or higher in Management, Logistics, or Industrial Engineering preferred
  • Previous route planning experience
  • Strong team player that thrives in a fast-paced environment
  • Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
  • Prior air freight experience is required
  • International/Import experience is a plus
  • Must possess demonstrated leadership ability
  • Knowledge of proper freight handling techniques
  • Ability to communicate effectively with all levels of operations
  • Must be flexible to work weekends and nights
  • Forklift and general freight handling experience
  • Knowledge of Department of Transportation (DOT) rules and regulations
  • Experience with a contingent workforce during peak seasons
  • Must be able to frequently lift and/or move up to fifty (50) pounds
  • Must be able to occasionally lift and/or move up to ninety (90) pounds

Job Duties

  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Provide guidance to subordinates on goals and objectives on a weekly basis
  • Maintain appropriate load plans
  • Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies
  • Execute appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Maintain facility appearance, condition and security
  • Perform facility inspections
  • Assist in the loading and unloading of trailers
  • Other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


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