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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition Reimbursement
401(K) retirement savings plan with company match
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave
Up to six weeks of paid parental leave
Job Description
TK Elevator is a leading global company specializing in the development, manufacturing, and service of elevators, escalators, and related technologies. With a long-standing reputation for innovation, safety, and customer satisfaction, TK Elevator continues to shape the vertical transportation industry worldwide. The company prides itself on its strong commitment to workplace safety, operational excellence, and delivering superior service to its customers. TK Elevator Miami, FL location serves as an important hub for servicing a wide range of elevator systems and providing unparalleled support to national accounts and regional operations. The company fosters an inclusive and collaborative work environment aimed at supporting... Show More
Job Requirements
- High school diploma or GED or one-year certificate from college or technical school or three to six months related experience and or training in basic business administration or an equivalent combination of education and experience
- some elevator administrative work preferred
- Oracle database knowledge preferred
- ability to occasionally lift and or move up to 20 pounds
Job Qualifications
- High school diploma or GED or one-year certificate from college or technical school or three to six months related experience and or training in basic business administration or an equivalent combination of education and experience
- some elevator administrative work preferred
- Oracle database knowledge preferred
Job Duties
- Perform install base maintenance as needed
- create safety inspection tickets
- update on-call lists and send detailed notifications to dispatch daily
- check technicians in and out and communicate information to dispatch and supervisors
- provide status updates to national accounts and customers on open work orders and completed callbacks
- act as liaison between branch operations and regional dispatch
- maintain shared calendars for dispatch with field attendance and work scheduling
- review open ticket reports and submit to dispatch
- track operations systems and tool audits
- assist mechanics with IT downloads and ordering brochures and tools
- order new phones and replacements for the service department
- assist managers with safety meetings and maintain documentation
- complete manual payroll entry forms including daily DVR processing and cost corrections
- create parts requisitions and receive parts
- review weekly reports of un-received invoices
- perform research and review for service manager including account history and service reports
- send copies of down payment checks to accounts receivable
- submit checks sent to branch for service to lockbox
- monitor pre-invoicing reports to ensure accurate ticket processing
- assign tickets to mechanics as needed
- compile data for legal documentation
- prepare badging applications and uniform orders for service
- prepare special reports for high-profile customers and provide national accounts with updates
- review work in progress reports and submit to regional billers
- review invoice on-hold reports and work with procurement to correct
- code local accounts payable invoices and forward to Oracle invoice email
- manage vehicles and submit change forms to LeasePlan
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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