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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Health savings account
Supplemental medical plans
short-term disability
long-term disability
basic life insurance
AD and D coverage
Optional life insurance
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Employee assistance program
Tuition Reimbursement
401(k) retirement savings plan
vacation days
Paid holidays
Paid sick leave
Paid parental leave
Job Description
TK Elevator is a global leader in the elevator and escalator industry, known for delivering innovative solutions to improve urban mobility and enhance the travel experience. With a rich history spanning more than 150 years, TK Elevator combines tradition with cutting-edge technology to provide safe, reliable, and efficient vertical transportation systems. The company operates in a variety of markets including commercial, residential, and industrial sectors, serving customers around the world with maintenance, modernization, and new installation services. TK Elevator is committed to workplace safety, operational excellence, and continuous improvement, making it a preferred employer within the industry.
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The role ... Show More
Job Requirements
- High school diploma or GED
- one-year certificate from college or technical school or three to six months related experience and/or training in basic business administration or equivalent combination of education and experience
- some elevator administrative work preferred
- Oracle database knowledge preferred
- ability to occasionally lift and/or move up to 20 pounds
Job Qualifications
- High school diploma or GED or one-year certificate from college or technical school or three to six months related experience and/or training in basic business administration or equivalent combination of education and experience
- some elevator administrative work preferred
- Oracle database knowledge preferred
Job Duties
- Performs install base maintenance as needed
- creates safety inspection tickets
- updates on-call lists and sends detailed notification to dispatch daily
- checks technicians in/out and communicates information to dispatch and supervisors
- provides status updates to national accounts and customers on open work orders and completed callbacks
- acts as liaison between branch operations and regional dispatch
- maintains shared calendars for dispatch with field attendance and work scheduling
- reviews open ticket reports and submits to dispatch
- tracks operations systems and tool audits
- assists mechanics with information technology downloads on mobile devices and info into other systems
- orders new phones and replacements for service department
- assists managers with safety meetings and maintains documentation
- completes manual payroll entry forms including daily DVR processing and cost corrections
- creates parts requisitions and receives parts
- reviews weekly report of un-received invoices
- performs research and review for service manager including running account history reports, weekly pre-invoicing reports, high profile service account reports, work in process, routing, and missed service reports
- sends copy of down payment checks to accounts receivable
- submits checks sent to branch for service to lockbox
- monitors pre-invoicing report to ensure safety inspections are not processed as preventative maintenance tickets/manual tickets
- assigns tickets to mechanics as needed
- compiles data/information for legal documentation
- prepares badging applications and tracking
- orders uniforms for service as needed
- prepares special reports for high profile customers
- reviews work in progress reports weekly and submits to regional billers
- reviews invoice on-hold reports and works with regional procurement to correct
- codes local accounts payable invoices and forwards to Oracle invoice email
- manages vehicles and submits change forms to LeasePlan
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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