Operations Coordinator- Service (Houston)

TK Elevator is a leading global provider of innovative elevator and escalator solutions, renowned for its commitment to safety, quality, and customer satisfaction. With a rich history of delivering cutting-edge vertical transportation technology, they serve a wide range of industries including commercial, residential, and industrial sectors. TK Elevator operates in numerous countries and focuses on creating exceptional customer experiences through reliable service and maintenance programs, aligning with modern trends and stringent regulatory standards. As part of the global elevator industry, TK Elevator emphasizes sustainable practices and technological advancements, positioning itself as a forward-thinking company that values its employees and the communities it serves. Located in Houston, TX, the company's local service operations are integral to ensuring seamless elevator functionality and customer support throughout the region.

The role of Operations Coordinator - Service at TK Elevator in Houston is a vital administrative position responsible for supporting the service operations department to function efficiently and cost-effectively. This role involves performing a variety of critical tasks such as installing base maintenance, creating safety inspection tickets, and managing communication between dispatch, technicians, and supervisors. The coordinator will be expected to regularly update on-call lists, assist with payroll entries, order necessary parts and tools, and monitor open work orders while providing status updates to national accounts and customers. Engaging closely with mechanics for IT support and ordering supplies, the operations coordinator also plays a key role in safety meeting coordination and documentation. This position demands a proactive individual who can handle multiple responsibilities while maintaining accuracy and professionalism in all administrative functions.

In addition to routine duties, the Operations Coordinator will handle crucial reporting tasks including compiling information for legal purposes, preparing badging applications, managing vehicle leasing paperwork, and ensuring precise invoice processing in collaboration with regional departments. The role acts as a liaison between branch operations and regional dispatch to optimize scheduling and attendance tracking, ensuring operational workflow is maintained without disruption. Furthermore, this position offers an opportunity to contribute to the overall success of the service department within a well-established company supported by numerous employee benefits and a focus on diversity and inclusion.

This is an excellent opportunity for candidates with business administration experience and a preference for elevator industry exposure to develop their careers within a dynamic and supportive work environment. TK Elevator provides competitive compensation along with comprehensive benefits including medical, dental, vision coverage, short- and long-term disability insurance, life insurance options, and a robust retirement savings plan. Employees enjoy paid time off, paid parental leave, tuition reimbursement, and much more. The company fosters a culture of growth, collaboration, and respect, encouraging all employees to move beyond expectations and achieve their full potential.