Operations Coordinator- Repair (Miami)

TK Elevator is a global leader in the elevator and escalator industry, renowned for its innovative solutions and exceptional customer service. With a strong commitment to workplace safety and operational excellence, TK Elevator delivers reliable vertical transportation services across a wide range of commercial, residential, and industrial applications. The company prides itself on fostering a supportive work environment where employees are empowered to contribute meaningfully to the organization’s success and customer satisfaction. TK Elevator operates with a focus on sustainability, innovation, and continuous improvement, ensuring that it remains at the forefront of industry advancements while prioritizing the well-being of its workforce and clients.

Currently, TK Elevator is seeking an experienced Operations Coordinator - Repair to join their Miami, FL location. This role plays a critical part in ensuring the efficiency and cost-effectiveness of the repair operations department by managing all administrative tasks related to repair services. The Operations Coordinator will be responsible for coordinating maintenance schedules, communicating daily updates with dispatch and supervisors, and acting as a liaison between branch operations and regional dispatch. This position requires a proactive individual who can handle multiple administrative duties such as managing ticket systems, tracking operations tools and audits, assisting with safety meetings, and facilitating communication among service teams.

The ideal candidate will have a comprehensive understanding of administrative procedures within the elevator service industry and the ability to support various operational functions including payroll entry, parts requisition, and invoice management. Key responsibilities include creating safety inspection tickets, updating on-call lists, providing status updates to national accounts and customers, and maintaining accurate documentation for safety and legal compliance. Additional duties involve assisting mechanics with information technology needs, managing vehicles and uniform orders, preparing special reports for high-profile clients, and coordinating billing and procurement processes.

This full-time position requires an individual with strong organizational skills, attention to detail, and a commitment to safety standards. TK Elevator offers a competitive benefits package and fosters a workplace where employees are valued and supported in their professional growth. The Operations Coordinator role is essential to maintaining smooth operational workflows, ensuring compliance with safety regulations, and enhancing customer satisfaction through timely and accurate communication and reporting. Candidates interested in contributing to a reputable and forward-thinking company are encouraged to apply and become part of a dynamic team dedicated to elevating the customer experience through superior service and operational excellence.