Operations Coordinator- Modernization (Philadelphia)

TK Elevator is a global leader in the elevator and escalator industry, known for delivering innovative and reliable solutions that empower urban mobility. With a rich history and a commitment to advancing technology, TK Elevator operates as a dynamic company focused on modernizing and maintaining vertical transportation systems for diverse commercial and residential clients. Headquartered in various locations worldwide, including a significant presence in Philadelphia, PA, TK Elevator prides itself on fostering a collaborative and inclusive work environment where employees are encouraged to grow, thrive, and make meaningful impacts.

The company specializes in manufacturing, installing, servicing, and modernizing elevators and escalators, ensuring safety and efficiency through cutting-edge technology and expert craftsmanship. TK Elevator emphasizes sustainability, quality, and customer satisfaction, which positions the company as a trusted partner in the industry. Beyond just providing mobility solutions, TK Elevator offers career opportunities that come with comprehensive benefits and ongoing professional development.

The role of Operations Coordinator - Modernization based in Philadelphia, PA is critical to the day-to-day efficiency and success of the service operations department. This position entails performing all administrative duties associated with modernization projects, ensuring that operations run smoothly and cost-effectively. The Operations Coordinator acts as the hub between sales, field crews, billing, and regional management, handling vital communications and data management to support project execution and closeout.

This position involves managing multiple systems and tools to track project progress including job turnovers, final inspections, and maintenance audits. The Operations Coordinator is responsible for sending turnover approval requests, scheduling inspections, preparing certified payroll packages, and updating records to maintain accurate, real-time operational data. Additionally, the coordinator prepares project documentation such as booking packages, permits, change orders, and warranties, providing indispensable support to the field and regional teams.

Beyond administrative tasks, the role requires active participation in operation meetings, order management calls, and accounts receivable follow-ups, ensuring all issues are addressed promptly and projects remain on track. The Operations Coordinator handles customer inquiries and supports payroll preparation, vacation tracking, and parts requisitions. This multifaceted role demands attention to detail, excellent organizational skills, and effective communication to keep all stakeholders informed and operations compliant with company standards.

Working at TK Elevator comes with robust benefits including medical, dental, vision coverage, flexible spending accounts, and health savings accounts. Additional perks include company-paid disability and life insurance, identity theft monitoring, pet insurance, tuition reimbursement, and a 401(k) retirement plan with company match. TK Elevator values diversity and inclusivity, offering equal employment opportunities and accommodations for applicants with disabilities, ensuring a barrier-free environment where all employees can excel.

This full-time position is ideal for individuals seeking a challenging yet rewarding career in operations coordination within a leading global company focused on innovation and modernization in the elevator industry. Candidates with a background in administrative work, preferably in elevator repair or related fields, and knowledge of Oracle database systems, will find this role aligns well with their skills and aspirations. TK Elevator’s commitment to employee development and comprehensive benefits makes it an excellent choice for professionals looking to advance within the vertical transportation sector.