Operations Coordinator

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $27.24

Work Schedule

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Life insurance

Paid Time Off

short-term disability

long-term disability

Employee stock purchase plan

Job Description

US Foods is one of the leading foodservice distributors in the United States, providing a broad range of products and services to restaurants, healthcare, hospitality, and other foodservice businesses. With a commitment to excellence and innovation, US Foods supports its customers by offering high-quality food products, exceptional customer service, and operational efficiency. The company fosters a strong culture of safety and teamwork, ensuring a productive and positive work environment for its employees. US Foods is dedicated to helping foodservice professionals succeed and grow, making it a preferred partner within the industry.

The Warehouse Coordinator position at US Foods, located in Lexington, SC, is an essential operations role responsible for supporting inbound, outbound, and general warehouse activities. This position ensures the timely delivery and scheduling of freight as well as the proper distribution of warehouse items. The role involves critical tasks such as data entry, preparation and distribution of reports, and maintenance of accurate records to track warehouse performance. The Warehouse Coordinator acts as a key contact for internal and external customers, responding to inquiries and collaborating with warehouse staff and carriers. This role requires attention to detail, strong organizational skills, and the ability to communicate effectively. The work environment includes normal warehouse settings, cooler and freezer areas, and occasional office work.

This full-time role offers a schedule of Sunday through Thursday with every other Friday, starting at 5:15 PM until the end of the shift. The expected base rate for this position is approximately $23.50 per hour, with compensation depending on relevant experience and education. Employees benefit from a comprehensive package, including medical, dental, vision insurance, 401(k), life insurance, and an inclusive culture that prioritizes safety and employee well-being. US Foods also promotes opportunity for growth and career development within its operations. This position is perfect for someone with at least one year of warehouse or production experience, preferably within the food industry, and who possesses strong computer skills, analytical abilities, and excellent customer service aptitude. Joining US Foods means becoming part of a community of food people dedicated to supporting each other and leading the foodservice industry with pride and professionalism.

Job Requirements

High school diploma or GED/equivalent
Minimum one-year production and/or warehouse experience preferred in a food environment
Effective verbal and written communication skills
Excellent telephone and customer service ability
Strong math, analytical, and organizational skills
Basic computer proficiency in Microsoft Office suite
Ability to solve limited scope problems
Teamwork orientation and willingness to support department colleagues

Job Qualifications

High school diploma or GED/equivalent
Minimum one-year production and/or warehouse experience preferably in a food environment
Effective communication skills both verbally and in writing
Excellent telephone and customer service abilities
Strong math, analytical, and organizational skills with high attention to detail
Basic computer skills with knowledge of Microsoft Word, Excel, Access, and Outlook
Problem solving and critical thinking abilities for limited scope issues
Strong teamwork skills to support others in the department and division
One-year clerical warehouse administrative work experience preferred
Computer skills, data entry and word processing skills preferred

Job Duties

Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents including inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels
Communicate with internal and external customers to support staff and customer needs, respond to inquiries and telephone calls, research information as needed
Collect, track, and input data on relevant operations metrics to support tracking warehouse performance including shorts, mispicks, dump/damage, service level, associate over-time
Support warehouse functions by checking returns and credit slips, assembling returned orders for proper return to picking slot, investigating picking errors and locating missing products
Interact with warehouse personnel to solve selecting and shipping issues
Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night
Update the master storage report
Perform other duties as assigned by manager