Operations Coordinator

Miami, FL, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee assistance program

wellness programs

Job Description

Kirkland & Ellis is a globally recognized law firm known for setting the standard in legal excellence. With over 7,000 professionals, including more than 4,000 attorneys operating across 24 offices worldwide, Kirkland & Ellis is committed to delivering bold, innovative legal solutions in the most complex and demanding cases. The firm prides itself on a culture of teamwork, ingenuity, and continuous growth, ensuring that every member contributes to the advancement of global business, investment, and innovation. The dedication of the firm's professionals complements the high-caliber expertise of its lawyers, resulting in meaningful work that has a significant impact on clients and the legal industry.

The role of Operations Coordinator is a vital position within the Kirkland & Ellis Miami office. This role offers an excellent opportunity for individuals who thrive in dynamic, fast-paced professional environments to contribute directly to the smooth functioning of the office. As an Operations Coordinator, you will collaborate closely with the Senior Operations Manager and various internal teams, including Facilities Services, Digital & Delivery Services, Food Services, Safety & Security, and Space Planning. Your responsibilities will encompass coordinating operations initiatives, supporting project and event planning, overseeing digital document processing and mailroom services, liaising with property management, assisting safety programs, and delivering exceptional customer service. This multifaceted role requires strong organizational, communication, and problem-solving skills. It offers broad exposure to law firm operations and the chance to influence the workplace experience positively. If you are passionate about operational excellence and possess a proactive approach combined with professional expertise, this role enables you to make a measurable impact while growing in your career with a prestigious law firm.

Job Requirements

Bachelor's degree preferred or equivalent experience
5+ years of relevant operations or facilities management experience
Proficiency in Microsoft Office Suite and related technology
Experience in mailroom and print/digital production operations
Strong communication and organizational skills
Ability to multitask and handle fast-paced environment demands
Professional discretion and ability to work independently and in teams

Job Qualifications

Bachelor's degree preferred or equivalent hands-on experience in operations or facilities management
5+ years of experience in operations, facilities, or workplace services preferably in a professional services environment
Strong working knowledge of Microsoft Office Suite including PowerPoint, Excel, Word, OneNote, and SharePoint
Proficiency in Microsoft Windows and web-based applications
Experience with mailroom, print/digital production, and general office services
Excellent written and verbal communication skills
Ability to collaborate effectively across teams and levels
Proven ability to manage multiple priorities and meet tight deadlines
Strong service mindset with commitment to quality support
Proactive and self-starting approach with sound judgment

Job Duties

Support cross-functional operations initiatives and track projects
Drive process improvements through collaboration and best practices
Coordinate planning meetings and assist in operational projects and events
Serve as a subject matter expert in digital document processing and mailroom operations
Partner with internal teams and property management to manage building-related requests
Assist with coordination of campus safety initiatives and training
Provide high-touch customer service support to employees, clients, and visitors
Arrange catering services and external vendor support
Deliver operational reports and stay current on industry trends