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Operations Coordinator

Honolulu, HI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Employee assistance program

Job Description

Penske Truck Leasing is a leading global provider of transportation solutions, recognized for delivering exceptional services in transportation, logistics, and technology. Headquartered in Reading, Pennsylvania, Penske is committed to innovation and customer success, making it a trusted partner for businesses and individuals who rely on seamless transportation and fleet management. As an organization, Penske fosters a culture of excellence and collaborative teamwork, focusing on operational efficiency and superior customer satisfaction. Their presence spans across various locations, including a significant operational branch in Honolulu, Hawaii, where they continue to drive industry standards in fleet and logistics services.

The Operations Coordinator role at Penske Truck Leasing plays a vital role in supporting the operational efficiency and financial performance of the branch or branches. This position is instrumental in ensuring the smooth administration of branch processes that enhance effectiveness, profitability, and quality customer service. Reporting to the Branch Financial Manager, the Operations Coordinator is entrusted with responsibilities that range from managing accounts receivable to overseeing critical fleet operations such as licensing, permitting, and citation processing. Through detailed oversight and proactive management, this role directly impacts the branch’s financial health as well as its service reputation.

This job is designed for an individual who thrives in an administrative capacity but also values the dynamic nature of fleet and financial operations. The Coordinator acts as the communication hub between internal team members, customers, and centralized functions, ensuring clarity and responsiveness. Key responsibilities include monitoring lease and contract billing, coordinating assets that support fleet operations outside of maintenance, analyzing operational processes for continuous improvement, and maintaining essential personnel and payroll records. The role requires collaboration across various departments, leveraging analytical skills, and utilizing software tools like Qlikview and AS400 to aid in decision-making.

Scheduled typically from Monday to Friday, 7 am to 4 pm, this full-time position offers a stable and predictable shift that balances administrative duties with engagement in projects assigned by financial management. Penske provides a competitive wage of $25 per hour or an annual salary of approximately $52,000, reflecting the value placed on this key operational role. As part of Penske’s team, the Operations Coordinator can expect to engage in ongoing learning and development, supported by a culture that encourages agility and collaborative problem-solving.

This position also emphasizes physical and cognitive demands necessary for success, including the ability to multitask, communicate effectively both verbally and in writing, analyze information, and occasionally lift or move up to 25 pounds. Penske Truck Leasing is an equal opportunity employer, underscoring inclusivity and fairness in hiring practices. The Operations Coordinator position presents an outstanding opportunity for individuals seeking to advance their career in transportation logistics and operations within a global leader in the industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in customer service financial administrative roles
  • Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint
  • Regular, predictable full attendance
  • Willingness to travel as necessary
  • Ability to complete background investigation and drug screening
  • Able to perform physical demands including lifting up to 25 pounds
  • Effective verbal and written communication skills

Job Qualifications

  • High school diploma or equivalent
  • Degree preferred
  • Strong interpersonal and relationship building skills
  • Competent written and verbal communication skills
  • Minimum 2 years experience in customer service financial administrative roles
  • Agile and quick learner with collaborative project experience
  • Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint
  • Reliable and predictable attendance
  • Willingness to travel and adhere to required schedule and location
  • Ability to complete background check and drug screening

Job Duties

  • Oversight of accounts receivable process and maintain local collection contacts
  • Monitor weekly and monthly lease, contract maintenance, and special billing and resolve any issues
  • Complete fleet service activities such as licensing, permitting, in/out service vehicles, research and process citations
  • Track and coordinate asset outside services including unit jacket file, wash sheets, fueling, and other vendor support
  • Partner with Fleet Services to support licensing, permitting, citations, and other fleet operations
  • Perform process analyses and reviews in billing, reports, credit memos, citations, accounts receivable, licensing
  • Maintain District Personnel Files, JJ Keller reports, weekly payroll, and process new hire paperwork
  • Complete projects and tasks as assigned by Branch and District Financial Managers

Job Criteria

Experience

Mid Level (3-7 years)


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