Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
DraftKings is a leading publicly traded technology company headquartered in Boston, known for its innovative contributions to the regulated gaming industry. As a NASDAQ-listed firm (NASDAQ: DKNG), DraftKings has firmly established itself at the forefront of the digital sports entertainment and gaming space. The company thrives on embracing emerging technologies such as artificial intelligence (AI) to revolutionize how work gets done, make smarter decisions, and explore bold ideas that push the boundaries of customer experience and operational efficiency. With a focus on innovation, DraftKings is shaping the future of gaming and digital lottery products, setting new standards in the industry. The company is dedicated to fostering an inclusive workplace that encourages diverse talent, offering equal employment opportunities irrespective of gender identity, race, nationality, religion, sexual orientation, veteran status, or disability.
The Operations Associate role at DraftKings places you at the center of a bustling fulfillment center, directly supporting the success of Jackpocket, the company’s newest digital lottery courier product. This position is full-time with a competitive hourly wage of $17.00 USD, complemented by benefits as applicable. Employees are also supported through the gaming license process required by state regulations when relevant to the position. As an Operations Associate, you will be responsible for managing and processing customer lottery ticket orders and redemptions, ensuring accuracy and efficiency at every step. Your meticulous attention to detail and ability to work independently will help maintain seamless operation throughout the fulfillment process. Managing printing and scanning equipment, updating real-time order statuses, and organizing workflows to meet daily goals are essential parts of your role. Additionally, you’ll have the opportunity to contribute to various projects that enhance operational success and improve customer experiences. This position requires flexibility to work dynamic schedules, including weekends and holidays, making it ideal for individuals who flourish in fast-paced, technology-driven environments. By joining DraftKings, you become part of a forward-thinking team committed to innovation and excellence, shaping the future of the digital lottery and gaming industry one bold step at a time.
The Operations Associate role at DraftKings places you at the center of a bustling fulfillment center, directly supporting the success of Jackpocket, the company’s newest digital lottery courier product. This position is full-time with a competitive hourly wage of $17.00 USD, complemented by benefits as applicable. Employees are also supported through the gaming license process required by state regulations when relevant to the position. As an Operations Associate, you will be responsible for managing and processing customer lottery ticket orders and redemptions, ensuring accuracy and efficiency at every step. Your meticulous attention to detail and ability to work independently will help maintain seamless operation throughout the fulfillment process. Managing printing and scanning equipment, updating real-time order statuses, and organizing workflows to meet daily goals are essential parts of your role. Additionally, you’ll have the opportunity to contribute to various projects that enhance operational success and improve customer experiences. This position requires flexibility to work dynamic schedules, including weekends and holidays, making it ideal for individuals who flourish in fast-paced, technology-driven environments. By joining DraftKings, you become part of a forward-thinking team committed to innovation and excellence, shaping the future of the digital lottery and gaming industry one bold step at a time.
Job Requirements
- Flexibility to work a dynamic schedule including weekends and holidays
- Proven track record of reliable attendance
- Physical ability to stand and walk frequently
- Ability to occasionally lift up to 25 lbs
- High school diploma or equivalent
- Authorization to work in the United States
Job Qualifications
- Experience in fast-paced environments
- Familiarity with common software including Microsoft Excel
- Exceptional customer service skills
- Strong communication skills
- Good time management skills
- Self-starter mentality with sharp attention to detail
- Ability to prioritize and tackle tasks independently
Job Duties
- Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish
- Keep our systems updated with real-time customer order statuses and tracking information
- Streamline and organize workflows to meet daily objectives and hit deadlines
- Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly
- Step in to support various operational projects as they arise, contributing to the team’s overall success
Job Criteria
Experience
No experience required
Job Location
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