Operations Assistant

Omaha, NE, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

vision coverage

403(b) Retirement Plan

voluntary benefits

Flexible spending account

Commuter benefit account

Employee assistance program

Life insurance

Disability insurance

performance-based bonuses

Paid Time Off

Job Description

Breakthrough T1D is the leading global organization dedicated to type 1 diabetes (T1D) research and advocacy, working passionately to improve the lives of those affected by this chronic condition while ultimately striving for a cure. As a pioneering nonprofit, Breakthrough T1D invests in the most promising scientific research, transforming innovative ideas into life-changing therapies and medical devices that have a tangible impact on the T1D community worldwide. Beyond research, the organization collaborates closely with government agencies, regulatory bodies, and insurance companies to tackle systemic challenges that impede access to care, ensuring equitable and timely treatment for everyone living with T1D. Breakthrough T1D also provides vital resources, education, and support to empower individuals and families to live well and thrive despite the daily challenges posed by the disease. This mission extends beyond scientific breakthroughs to fostering a broad movement of advocacy, education, and community engagement, making a real difference in the lives of people affected by T1D today and laying the groundwork for a healthier tomorrow.

The Operations Assistant (OA) position at Breakthrough T1D is a critical role that supports the organization's fundraising, community engagement, and operational functions within the Mid-America territory, which encompasses Nebraska, Iowa, Kansas, and Missouri. This hybrid full-time role involves working onsite two days a week and remotely or in the field three days a week, primarily supporting the Nebraska and Iowa Chapters. The OA plays an essential part in the day-to-day execution of various development activities that enhance donor and volunteer relationships, fostering stronger connections that drive revenue, expand organizational reach, and increase community engagement. Responsibilities include managing office operations, supporting fundraising events, assisting with marketing efforts, and coordinating volunteer activities. This role requires a detail-oriented, collaborative team player with exceptional organizational skills who can juggle multiple priorities effectively. The Operations Assistant serves as a vital support to chapter staff and leadership, contributing to the success of over 10 main fundraising events annually that collectively generate more than $5 million in net revenue. Ultimately, the OA's efforts directly advance Breakthrough T1D’s mission by maximizing territory growth and engagement while upholding the organization's values and priorities in all activities.

Job Requirements

Two years of administrative, operations or business/volunteer experience preferred
fundraising and event experience preferred
experience partnering with strong and active volunteers preferred
demonstrate a high degree of energy, integrity, courage, empathy, and creativity
a team player who can achieve individual objectives and support the entire chapter team
proven ability to successfully manage various event details, timelines, and skilled in efficient time management
able to meet deadlines under pressure
detail-oriented and strong organizational skills
ability to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission
clear communicator
proficient with MS Office and constituent management databases
knowledge of administrative procedures such as coordination of people and resources, planning, and resource allocation
ability to develop presentations, reports, business correspondence, manage files and records, and coordinate office procedures
college degree or equivalent combination of education and experience
ability to travel within the Territory footprint
occasional evening and weekend work as needed

Job Qualifications

Two years of administrative, operations or business/volunteer experience preferred
fundraising and event experience preferred
experience partnering with strong and active volunteers preferred
demonstrate a high degree of energy, integrity, courage, empathy, and creativity
a team player who can achieve individual objectives and support the entire chapter team
proven ability to successfully manage various event details, timelines, and skilled in efficient time management
able to meet deadlines under pressure
detail-oriented and strong organizational skills
ability to be an enthusiastic spokesperson/representative of Breakthrough T1D’s mission
clear communicator
proficient with MS Office and constituent management databases
knowledge of administrative procedures such as coordination of people and resources, planning, and resource allocation
ability to develop presentations, reports, business correspondence, manage files and records, and coordinate office procedures
college degree or equivalent combination of education and experience
ability to travel within the Territory footprint
occasional evening and weekend work as needed

Job Duties

Serve as primary territory and chapter office support including all chapter operational needs
stay current with departmental and organization-wide policies and procedures ensuring compliance with audit requirements
develop expertise in platforms used for fundraising management, event management, constituent management and financial management with emphasis on providing CRM and Greater Giving data entry support
serve as the lead financial operations staff member ensuring proper handling of invoices and territory expenses, partner with Donor Services and Donations Processing for coding gifts, follow up with donors on outstanding payments, provide financial reporting as needed
manage territory office systems including voicemail, calendar, inbox, and maintain supply inventory for office and territory events
provide administrative support to Territory Executive and chapter staff as needed
assist Chapter leadership in preparation of board meetings and board correspondence
provide administrative support for fundraising activities including updating CRM records, executing mail/email solicitations, and preparing information for meetings
manage ordering of event collateral, signage, and other materials to support participant experience and brand compliance
proactively manage shopping, packing lists, and storage inventories for smooth event execution
manage event day volunteer recruitment and communication, serve as point-person and coordinator of day of event volunteer training and assignments
manage administrative/project-based volunteer recruitment and communication, serve as point-person and coordinator of administrative volunteers
support identification, cultivation, and development of key volunteers, elevate prospects to specialized event teams as appropriate
ensure meaningful engagement of volunteers at all levels and maintain strong relationships with key volunteer partners
support process for all SFMC communications on behalf of the territory, liaise with Marcom partners for communications preparation and sending
support creation and execution of hard-copy mailings
secure and manage earned media placements for Breakthrough T1D and local events
update chapter and event websites timely and relevantly
maintain chapter social media accounts focusing on increasing impressions and leveraging national resources
support and maintain the vision, mission, priorities, and guiding principles of the organization
understand and support the Territory's fundraising strategies and business needs