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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee meal discounts
retirement savings plan
employee recognition programs
Career development opportunities
Job Description
McDonald's is a globally recognized fast-food restaurant chain known for its commitment to quality, service, cleanliness, and value. With a presence in numerous countries, McDonald's serves millions of customers daily, delivering consistent food quality and excellent customer experience through its extensive menu offerings and innovative service channels. The company invests heavily in training and developing its workforce, promoting a culture of leadership, efficiency, and operational excellence within its restaurants.
The role of a Certified Swing Manager at McDonald's is a vital leadership position that focuses on ensuring smooth daily operations during assigned shifts. This position requires a certified and train... Show More
The role of a Certified Swing Manager at McDonald's is a vital leadership position that focuses on ensuring smooth daily operations during assigned shifts. This position requires a certified and train... Show More
Job Requirements
- high school diploma or equivalent
- completion of McDonald’s certification training
- ability to work flexible hours including evenings and weekends
- strong leadership and decision-making skills
- excellent communication abilities
- knowledge of food safety and cleanliness standards
- ability to handle customer complaints professionally
Job Qualifications
- high school diploma or equivalent
- certified McDonald’s management training
- leadership experience in a fast-paced environment
- strong communication and interpersonal skills
- knowledge of food safety regulations and standards
- ability to train and develop team members
- proficiency in cash-handling and security procedures
Job Duties
- oversee daily restaurant operations during assigned shifts
- direct crew members and assign positions
- manage floor operations to deliver exceptional customer experience
- monitor speed of service, order accuracy, food quality, and hospitality
- enforce food safety procedures and cleanliness standards
- manage labor deployment and control costs
- train and coach crew members on procedures and brand standards
- communicate with general manager and leadership team
- document incidents and resolve guest complaints
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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