Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
bonus
401(k) Plan
Personalized training
Career advancement opportunities
supportive work environment
Employee Discounts

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, customer satisfaction, and innovation within the quick-service restaurant industry. Established with a mission to provide fresh, made-to-order food and a welcoming dining experience, Wendy's continues to uphold its reputation as a leader in the fast-food sector. This particular job opportunity is with an independently owned franchise location operated by TAYVEN FOOD CORP, located at 8515 N. Telegraph Road, Dearborn Heights, MI 48127. The franchise operates under Wendy's trusted brand and adheres to company standards while offering unique local management and operational autonomy.

As a Manager at Wendy's, you play a critical role in overseeing the daily operations of the restaurant to ensure high standards of service and business performance are consistently met or exceeded. The Manager is expected to lead by example, fostering a work environment that is warm, inviting, and employee-focused. The role requires a blend of leadership, operational management, customer service excellence, and a strong understanding of food safety and quality standards.

Your key responsibilities will include developing and mentoring your team to maximize their potential, ensuring a positive and memorable dining experience for customers, and driving the restaurant's performance in terms of sales and profitability. Speed of service is essential—getting food to customers quickly while maintaining quality is a top priority. Additionally, you will be responsible for monitoring and upholding food safety protocols, maintaining QSC (Quality, Service, Cleanliness) standards, and protecting Wendy's brand reputation and assets.

The compensation package for this role is competitive and includes a salary plus a bonus, alongside generous benefits such as a 401(k) plan. There is a strong commitment to career growth within the organization, with personalized training, tools, and support provided to help you reach your goals. This opportunity also includes the exciting challenge of managing a million-dollar-plus business, offering substantial professional development for those interested in a long-term career with Wendy's.

Wendy's franchise leadership emphasizes integrity and a 'do the right thing' attitude, fostering a positive culture for both employees and customers. If you are a proven leader with at least two years of experience managing in a restaurant environment, coupled with strong performance management skills and flexibility in work availability, this position offers a promising avenue for career advancement. Prior experience at Wendy's is considered a strong plus but is not mandatory.

Joining Wendy's means becoming part of a community that values quality as its recipe for success, starting with its employees. This role is ideal for someone who thrives in dynamic, fast-paced settings, is comfortable with mid-level computer skills, and desires to make a tangible impact through leadership and excellent customer service.

Job Requirements

  • Proven leadership and performance management skills
  • 2 or more years' experience as a manager in the restaurant industry or equivalent combination of education and experience
  • mid level computer skills
  • open and flexible work availability
  • demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
  • a 'do the right thing' attitude
  • prior Wendy's experience is a big plus

Job Qualifications

  • Proven leadership and performance management skills
  • 2 or more years' experience as a manager in the restaurant industry or equivalent combination of education and experience
  • mid level computer skills
  • open and flexible work availability
  • demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
  • a 'do the right thing' attitude
  • prior Wendy's experience is a big plus

Job Duties

  • Develop and mentor your team
  • ensure a positive dining experience for your customers
  • get food to our customers fast
  • monitor and reinforce food safety procedures
  • maximize store sales and profit goals
  • maintain QSC standards
  • ensure protection of Wendy's brand and assets

Job Criteria

Experience

Mid Level (3-7 years)


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