Open/Close Shift Manager

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality service. Established in 1969, Wendy's has grown to become one of the largest and most respected quick-service restaurants worldwide. The company prides itself on using fresh ingredients, offering a diverse menu, and fostering a friendly and efficient dining experience for all customers. Wendy's franchise model allows for independently owned and operated locations, each maintaining high standards while also bringing personalized service to their communities. The brand continues to innovate within the fast-food industry, emphasizing quality, cleanliness, and customer satisfaction at every touchpoint.

This specific role is for an Open/Close Shift Manager position at a Wendy's franchise located at 100 E. Corporate Drive, Meridian, ID 83642. As an Open/Close Shift Manager, you will play a critical leadership role in supervising daily restaurant operations during opening and closing shifts. Your duties will include delegating responsibilities related to timely openings and closings, maintaining cleanliness, upholding food safety standards, and ensuring proper line prep and setup. You will be instrumental in creating a productive, safe, and friendly work environment where team members feel valued and motivated.

The position requires strong leadership and communication skills, as you will mentor and develop crew members and team trainers. Collaboration with the restaurant management team is essential to identify opportunities for operational improvements and profitability enhancements. You will help maintain high-quality production and service standards while ensuring a safe and efficient environment for customers and staff alike.

Additional responsibilities include acting as Cash Manager during shifts, organizing and executing the Daily Operations Plan, performing restaurant walk-throughs to confirm readiness for service periods, and monitoring labor efficiency. Your role is pivotal in maintaining proper scheduling, addressing customer feedback, managing labor costs, and controlling food waste through inventory tracking. You will also oversee cleaning schedules to ensure hygiene standards are met consistently.

This job offers a comprehensive benefits package that includes direct deposit, free meals, pay for grades encouraging academic excellence, paid vacation, performance reviews with wage increases based on merit, medical, dental, and vision benefits, on-the-job training, advancement opportunities, and a positive, team-oriented work environment. Additional perks include a 401(k) plan (not matched) and shoe credits.

Wendy's expects candidates to have a high school diploma or GED, be at least 18 years old, and have one or more years of restaurant experience preferred. The position demands physical stamina to work in a fast-paced environment, the ability to multitask, and strong customer orientation. You must be able to pass a criminal background check and drug screening and have or be willing to obtain ServSafe certification. This role requires flexibility to work various shifts, including different days and times, and the willingness to transfer locations or travel as needed.

The Open/Close Shift Manager role at Wendy's provides an excellent opportunity for individuals seeking to advance their careers in the fast-food industry with robust support and growth potential. Being part of a well-established brand like Wendy's means you will work in a dynamic, challenging, and rewarding environment that values leadership, accountability, and teamwork. Join Wendy's to lead a team committed to delivering quality service and exceptional customer experiences every day.