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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Direct Deposit
Free Meals
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Advancement opportunities
401(k) Plan
Shoe credits
Performance based wage increases
Job Description
Wendy's is one of the world's leading fast-food restaurant chains and is renowned for its quality ingredients and fresh menu offerings. Founded in 1969, Wendy's operates with a focus on delivering great-tasting food and excellent customer experiences at a fast pace. This particular opportunity is with a franchise location situated at 5525 Chinden Boulevard, Garden City, Idaho. The franchise is independently owned and operated, allowing it to customize its compensation, benefits, and career programs to meet the needs of its team and local community. Wendy's prides itself on creating a positive, respectful, and motivating work environment that empowers its employees... Show More
Job Requirements
- High school diploma or GED
- Must be 18 years of age
- Must be able to pass criminal background check and drug screening
- One or more years of restaurant experience preferred
- Ability to multi-task while maintaining composure and give sound advice and direction
- Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- Must exhibit professionalism, composure and discretion when expediting or resolving customer related concerns and issues
- Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures
- Must be able to stand for prolonged periods of time
- Ability and willingness to wear a headset
- Physical ability to lift up to 25-50 pounds as necessary, reach, push, pull, bend kneel and stoop
- Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week
- May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate
- Must have or be willing to obtain ServSafe certification
Job Qualifications
- High School Diploma or GED
- One or more years of restaurant experience preferred
- Ability to multi-task while maintaining composure and give sound advice and direction
- Ability to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- Professionalism, composure and discretion when expediting or resolving customer concerns
- Ability to work, concentrate and perform duties accurately in a fast-paced environment
- Physical ability to lift up to 50 pounds, stand for prolonged periods, and wear a headset
- Willingness to obtain ServSafe certification
Job Duties
- Training, monitoring and reinforcing food safety procedures to crew members
- Acting as Cash Manager including setting up cash registers at open, reconciling cash drawers throughout the shift, and verifying safe cash at open, close and shift change
- Acting as Operations Leader by organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan
- Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period
- Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency
- Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, and manager meetings
- Supervising crew members and Team Trainers to maximize retention
- Ensuring quality, production and service standards are met and creating a safe, efficient and professional environment
- Executing shift-specific procedures according to the Daily Operations Plan
- Assisting in maintaining proper coverage via crew member schedules
- Following up and resolving issues indicated in Voice of the Customer reports
- Assisting in labor management by monitoring employee breaks, tracking shift labor and making adjustments
- Controlling food costs by tracking waste and completing daily shift inventory counts
- Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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