Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Direct Deposit
Free Meals
Paid vacation
Annual performance review
Performance based wage increases
medical benefits
Dental benefits
vision benefits
on the job training
Advancement opportunities
Fun environment
recognition
team environment
401(k)
Shoe credits
Job Description
Wendy's is a leading fast-food restaurant chain renowned for its commitment to quality food, exceptional customer service, and a dynamic work environment. As one of the most recognized names in the quick-service restaurant industry, Wendy's offers a wide variety of menu items that appeal to a diverse customer base. Owned and operated by independent franchisees, each Wendy's location prides itself on fostering an inclusive workplace culture where employees can grow and succeed. The company emphasizes safety, cleanliness, operational efficiency, and employee development, making it an ideal place for individuals seeking a challenging yet rewarding career in the food service sector.
This particular opportunity is with a Wendy's franchise located at 13883 S Redwood Road, Bluffdale, UT 84065. The franchise operates independently, and compensation, benefits, and career advancement programs may vary compared to company-owned locations. Nevertheless, Wendy's upholds high standards across all its franchises, ensuring employees benefit from structured training, supportive management, and opportunities for growth within the organization.
The role of Open/Close Shift Manager at Wendy's is critical to ensuring the smooth operation of the restaurant during shift changes. As a leader, you will be responsible for supervising, coordinating, and delegating the opening and closing procedures. Your team will look to you to guarantee compliance with all operational protocols including cleanliness, food safety, and timely opening and closing of the restaurant. You will play an essential role in maintaining a productive and safety-conscious work environment while fostering a culture of respect and teamwork.
In this position, you will mentor and develop crew members and Team Trainers by providing ongoing training and support. Working closely with other restaurant managers, you will identify opportunities to enhance operational efficiencies and maximize restaurant profitability. Ensuring quality food production, excellent customer service, and adherence to safety standards are core responsibilities. The role requires someone capable of managing multiple tasks efficiently while maintaining composure, professionalism, and a strong customer-first attitude.
As an Open/Close Shift Manager, you will also handle cash management duties, oversee shift execution through the Daily Operations Plan, and conduct inspections to confirm the restaurant is customer-ready for every rush period. Additionally, you will assist with labor and food cost management by monitoring employee breaks, shift labor, waste tracking, and inventory. A key part of your role involves leading by example to motivate your team, enforce cleaning schedules, and resolve customer service issues promptly based on feedback. This leadership position offers paid vacation, medical, dental and vision benefits, paid training, advancement opportunities, and other employee perks designed to support your career development and well-being. Join Wendy's and contribute to a respected brand while building your professional journey in a fast-paced and rewarding environment.
This particular opportunity is with a Wendy's franchise located at 13883 S Redwood Road, Bluffdale, UT 84065. The franchise operates independently, and compensation, benefits, and career advancement programs may vary compared to company-owned locations. Nevertheless, Wendy's upholds high standards across all its franchises, ensuring employees benefit from structured training, supportive management, and opportunities for growth within the organization.
The role of Open/Close Shift Manager at Wendy's is critical to ensuring the smooth operation of the restaurant during shift changes. As a leader, you will be responsible for supervising, coordinating, and delegating the opening and closing procedures. Your team will look to you to guarantee compliance with all operational protocols including cleanliness, food safety, and timely opening and closing of the restaurant. You will play an essential role in maintaining a productive and safety-conscious work environment while fostering a culture of respect and teamwork.
In this position, you will mentor and develop crew members and Team Trainers by providing ongoing training and support. Working closely with other restaurant managers, you will identify opportunities to enhance operational efficiencies and maximize restaurant profitability. Ensuring quality food production, excellent customer service, and adherence to safety standards are core responsibilities. The role requires someone capable of managing multiple tasks efficiently while maintaining composure, professionalism, and a strong customer-first attitude.
As an Open/Close Shift Manager, you will also handle cash management duties, oversee shift execution through the Daily Operations Plan, and conduct inspections to confirm the restaurant is customer-ready for every rush period. Additionally, you will assist with labor and food cost management by monitoring employee breaks, shift labor, waste tracking, and inventory. A key part of your role involves leading by example to motivate your team, enforce cleaning schedules, and resolve customer service issues promptly based on feedback. This leadership position offers paid vacation, medical, dental and vision benefits, paid training, advancement opportunities, and other employee perks designed to support your career development and well-being. Join Wendy's and contribute to a respected brand while building your professional journey in a fast-paced and rewarding environment.
Job Requirements
- High school diploma or GED
- Must be 18 years of age
- Must be able to pass criminal background check and drug screening
- One or more years of restaurant experience preferred
- Ability to multi-task while maintaining composure and give sound advice and direction
- Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues
- Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures
- Must be able to stand for prolonged periods of time
- Ability and willingness to wear a headset
- Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop
- Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week
- May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate
- Must have or be willing to obtain ServSafe certification
Job Qualifications
- High School Diploma or GED
- One or more years of restaurant experience preferred
- Ability to multi-task while maintaining composure and give sound advice and direction
- Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus
- Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues
- Must have or be willing to obtain ServSafe certification
Job Duties
- Training, monitoring and reinforcing food safety procedures to crew members
- Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash drawers throughout the shift, and verifying safe cash at open, close and shift change
- Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan when necessary
- Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period
- Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency
- Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc
- Supervising crew members and Team Trainers in a way that maximizes retention
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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