OPEN INTERVIEWS for valets, valet shift leads and shuttle drivers at DOWNTOWN NASHVILLE'S TOP LUX...

Towne Park is a leading parking and hospitality service provider known for delivering exceptional valet and shuttle services to luxury hotels, commercial establishments, and event venues. With a strong presence in downtown Nashville, Towne Park has established itself as a trusted partner to some of the city’s top luxury hotels, providing guests with unmatched convenience, professionalism, and a warm customer experience. Their commitment to quality service and operational excellence has made them a preferred employer for individuals seeking a dynamic and rewarding career in the hospitality and transportation sector.

Towne Park is currently hiring Valets, Valet Shift Leads, and Shuttle Drivers to join their team at downtown Nashville’s premier luxury hotels. This opportunity is ideal for candidates looking to work in a fast-paced environment where customer service and safety are the top priorities. Towne Park offers flexible working shifts that accommodate both full-time and part-time schedules, making it accessible for individuals with various availability. The base pay ranges from $9 to $14 per hour, complemented by hourly tips of $14 to $16, as well as potential bonus pay for select shifts, reflecting the company’s dedication to competitive and fair compensation.

In addition to monetary rewards, Towne Park provides medical benefits to both full-time and part-time employees, including accident insurance, critical illness insurance, hospital indemnity coverage, telemedicine benefits, and access to a 401k retirement savings plan. These benefits depend on job classification, employment duration, and hours worked. It's important to note that seasonal and temporary roles do not qualify for these benefits. The work schedule is diverse, involving weekdays, weekends, holidays, and varied shift times, adapting to hotel staffing needs.

The role of the Guest Service Associate is central to Towne Park’s mission of delivering exceptional hospitality services. The position requires attendants to park and retrieve guest vehicles promptly and safely while maintaining a high level of courtesy and professionalism. Associates assist guests with luggage handling, providing bell services and luggage storage support where applicable. They act as ambassadors for the hotels, offering guests directions, information about hotel amenities and main attractions, and facilitating transportation such as taxis and shuttle services.

Guest Service Associates are expected to maintain a pleasant and professional demeanor, acknowledging and greeting guests by name whenever possible. Effective communication skills are vital, as associates frequently interact with guests over the phone and in person. Operational responsibilities include issuing parking claim checks, managing key tags, completing damage surveys, and processing payments when necessary. Associates must adhere to strict safety standards, operate vehicles cautiously, and demonstrate skill in maneuvers such as parallel parking. Physical demands of the job include standing, walking, running, and lifting objects up to 100 pounds occasionally.

Towne Park emphasizes the importance of adhering to established practices and protocols, ensuring the smooth and efficient operation of valet and shuttle services. Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions. The company fosters a supportive work environment that values teamwork, reliability, and high standards of guest service. Candidates with a valid driver’s license, basic customer service knowledge, and the ability to communicate effectively in English are encouraged to apply. Those with skills such as operating a manual transmission vehicle and experience in hospitality will find opportunities for growth and development within this role.

Joining Towne Park as a Guest Service Associate offers the chance to be part of a reputable organization known for excellence in hospitality services. The role not only provides competitive pay and benefits but also offers meaningful work contributing to a positive guest experience at some of Nashville’s finest luxury hotels. Whether you are starting your career or seeking flexible employment, Towne Park’s open interviews present a unique opportunity to join a team dedicated to making every guest visit memorable and seamless.