Open Close Manager

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, innovative menu items, and commitment to customer satisfaction. Established over 50 years ago, Wendy's has grown into one of the leading fast-food franchises worldwide, operating thousands of locations across various countries. The company prides itself on its strong focus on quality, service, and cleanliness, which are central to its brand identity. As a dynamic and customer-centric business, Wendy's combines traditional values with modern operational excellence to deliver an exceptional dining experience.

This role as a Crew Supervisor at Wendy's is essential in maintaining and elevating the restaurant's standards. The primary responsibility of this position is to supervise and coach crew members in their delivery of Wendy's 5 Key Drivers, which include service, speed, quality, cleanliness, and hospitality. You will manage the team's opening and closing procedures, ensuring that operational tasks are completed efficiently and correctly each day. Your leadership will be critical in enforcing compliance in crucial areas such as timely openings and closings, maintaining cleanliness standards, adhering to food safety protocols, and properly setting up line prep. By fostering a productive, clean, safe, and friendly working environment, you will play a direct role in enhancing the overall customer experience.

In addition to operational oversight, you will be responsible for mentoring and developing crew members and Team Trainers, helping them to build skills and confidence that contribute to their personal growth and the restaurant's success. Collaboration with other Restaurant Management team members will be vital, as you will identify opportunities to optimize efficiencies, improve workforce productivity, and maximize sales and profitability.

This role requires a hands-on leader who is passionate about food service, customer satisfaction, and operational excellence. By leading by example, you will inspire your team to uphold Wendy's standards and deliver an outstanding experience for every guest. Whether it's ensuring food safety or fostering teamwork, your efforts will have a direct impact on the success and reputation of the restaurant. This position offers an exciting opportunity for individuals who enjoy engaging with a team, thrive in a fast-paced environment, and are committed to achieving high performance in the hospitality industry.