
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and development programs
Team-oriented work environment
Job Description
Wendy's is a leading global fast-food restaurant chain known for its fresh, made-to-order burgers and a commitment to quality, customer service, and speedy delivery. Founded in 1969, Wendy's has grown to become one of the most recognized and beloved brands in the quick-service restaurant industry. With thousands of locations worldwide, the company prides itself on delivering an exceptional customer experience through its signature menu items and a welcoming atmosphere. Wendy's values teamwork, innovation, and continuous improvement to maintain its competitive edge and uphold its reputation for excellence.
In this role, you will serve as a pivotal leader responsible for supervising and coaching crew members to ensure the delivery of Wendy's 5 Key Drivers. Your primary duties will include overseeing the team’s opening and closing responsibilities and procedures, ensuring that all tasks are completed timely and efficiently. You will play a crucial role in maintaining compliance with cleanliness standards, food safety protocols, and line prep set-up. As a leader, you will foster a productive, safe, and friendly work environment that supports the overall success of the restaurant.
Beyond daily operational duties, you will take on the mentorship and development of crew members and Team Trainers, helping them grow their skills and advance within the company. Collaboration with other restaurant management team members will be essential to identify opportunities for optimizing operational efficiencies, increasing sales, and maximizing profitability. This role demands a proactive, results-oriented approach with a strong focus on team leadership, customer satisfaction, and continuous improvement. Employment in this role typically falls under a full-time or part-time schedule, depending on the restaurant's needs, with compensation competitive within the fast-food industry. This position is ideal for individuals passionate about leadership, team development, and delivering excellent customer experiences in a dynamic and fast-paced environment.
In this role, you will serve as a pivotal leader responsible for supervising and coaching crew members to ensure the delivery of Wendy's 5 Key Drivers. Your primary duties will include overseeing the team’s opening and closing responsibilities and procedures, ensuring that all tasks are completed timely and efficiently. You will play a crucial role in maintaining compliance with cleanliness standards, food safety protocols, and line prep set-up. As a leader, you will foster a productive, safe, and friendly work environment that supports the overall success of the restaurant.
Beyond daily operational duties, you will take on the mentorship and development of crew members and Team Trainers, helping them grow their skills and advance within the company. Collaboration with other restaurant management team members will be essential to identify opportunities for optimizing operational efficiencies, increasing sales, and maximizing profitability. This role demands a proactive, results-oriented approach with a strong focus on team leadership, customer satisfaction, and continuous improvement. Employment in this role typically falls under a full-time or part-time schedule, depending on the restaurant's needs, with compensation competitive within the fast-food industry. This position is ideal for individuals passionate about leadership, team development, and delivering excellent customer experiences in a dynamic and fast-paced environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory role preferred
- Availability to work flexible hours including weekends and holidays
- Ability to stand for extended periods
- Strong attention to detail
- Excellent communication skills
- Ability to work in a fast-paced environment
Job Qualifications
- Experience in team supervision or leadership roles in the restaurant or retail industry
- Strong communication and interpersonal skills
- Ability to coach and mentor team members effectively
- Knowledge of food safety and sanitation standards
- Basic understanding of restaurant operations and procedures
- Ability to work collaboratively with management
- Problem-solving and decision-making skills
Job Duties
- Supervise and coach crew members in their delivery of Wendy's 5 Key Drivers
- Manage team's opening and closing responsibilities and procedures
- Ensure compliance with timely open and closes
- Maintain cleanliness and food safety standards
- Oversee line prep set-up
- Mentor and develop crew members and Team Trainers
- Partner with Restaurant Management to optimize efficiencies and maximize sales and profitability
Job Location
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