Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
performance bonuses

Job Description

Wendy's is a renowned international fast-food restaurant chain known for its fresh, quality ingredients and commitment to excellent customer service. Established over several decades, Wendy's has grown into one of the leading players in the quick-service restaurant industry, with a strong focus on community involvement and innovation. The brand is synonymous with delivering tasty, freshly prepared meals while maintaining high standards of cleanliness, safety, and efficiency. A career at Wendy's offers the dynamic environment of fast-food hospitality combined with opportunities for personal and professional growth. This particular role within Wendy's restaurant management team offers an excellent opportunity to lead and shape the customer experience by fostering a motivated and high-performing crew. For those passionate about leadership, quality customer service, and operational excellence, this position is ideal.

In this role, your primary responsibility will be to supervise and coach crew members in delivering Wendy's 5 Key Drivers — which include speed, quality, accuracy, friendliness, and cleanliness. You will manage your team through daily opening and closing procedures and ensure that all operational standards are met. Attention to detail is crucial as you will oversee your team's adherence to food safety regulations, maintain a spotless and organized work environment, and guarantee that line preparations and set-ups meet Wendy's strict protocols. This position requires a proactive leader who can create a productive, clean, safety-conscious, and friendly workplace culture.

As a mentor and trainer, you will develop crew members and team trainers by providing guidance, motivation, and support. Fostering team collaboration and individual growth, you play a key role in enhancing crew capabilities and ensuring operational excellence. In addition to day-to-day supervisory tasks, you will partner with other restaurant management leaders to evaluate restaurant performance, identify opportunities for improved efficiencies, and implement strategies to maximize sales and profitability. This role demands strong communication skills, leadership, and a commitment to maintaining operational standards in a fast-paced environment. Joining Wendy's as a restaurant supervisor means you will be an integral part of a team dedicated to delivering top-notch service and quality to every customer visit, while continuously striving for business success and team development.

Job Requirements

  • high school diploma or equivalent
  • prior experience in food service preferred
  • ability to work flexible hours including evenings and weekends
  • strong organizational skills
  • excellent interpersonal skills
  • ability to stand for extended periods
  • commitment to team collaboration and safety practices

Job Qualifications

  • experience in restaurant supervision or management preferred
  • strong leadership and communication skills
  • knowledge of food safety regulations
  • ability to motivate and develop a team
  • problem-solving skills
  • understanding of fast-paced restaurant operations
  • basic computer skills for reporting

Job Duties

  • supervise and coach crew members in delivering Wendy's 5 key drivers
  • manage team's opening and closing responsibilities and procedures
  • ensure compliance with timely opens and closes, cleanliness, food safety, and line prep set-up
  • create a productive, clean, safety conscious, and friendly work environment
  • mentor and develop crew members and team trainers
  • partner with other restaurant management to optimize efficiencies and maximize sales and profitability
  • monitor and maintain operational standards consistently

Job Location

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