Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
flexible scheduling
Career development opportunities
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, customer satisfaction, and a friendly dining experience. Established as a leader in the quick-service restaurant industry, Wendy's prides itself on delivering fresh, made-to-order meals with a focus on quality ingredients and excellent service. With thousands of locations worldwide, Wendy's continues to emphasize teamwork, community involvement, and operational excellence, making it a popular choice for both customers and employees alike.
This role as a Team Leader at Wendy's is pivotal in ensuring the smooth daily operation and upholding the high standards the brand is known for. As a supervisor and coach, you will be responsible for mentoring and developing crew members and team trainers to deliver Wendy's 5 Key Drivers, which encompass quality, service, cleanliness, operations, and people. Your leadership will ensure that opening and closing procedures are executed efficiently and timely, maintaining a safe and welcoming environment for both the team and customers.
Your attention to detail will be crucial as you oversee compliance with cleanliness and food safety standards. This includes managing line prep set-up and guaranteeing that every aspect of restaurant operations aligns with company policies and health regulations. By fostering a productive and safety-conscious workplace, you will contribute to creating a work culture that values teamwork, safety, and mutual respect.
In addition to internal team management, you will collaborate closely with other restaurant management members to identify opportunities for operational efficiencies. This collaborative effort aims to maximize sales and profitability by streamlining processes and ensuring the team is motivated and aligned with the restaurant’s goals. Your role will be essential in driving both employee engagement and customer satisfaction, ultimately supporting Wendy's reputation as a leading fast-food restaurant.
This role as a Team Leader at Wendy's is pivotal in ensuring the smooth daily operation and upholding the high standards the brand is known for. As a supervisor and coach, you will be responsible for mentoring and developing crew members and team trainers to deliver Wendy's 5 Key Drivers, which encompass quality, service, cleanliness, operations, and people. Your leadership will ensure that opening and closing procedures are executed efficiently and timely, maintaining a safe and welcoming environment for both the team and customers.
Your attention to detail will be crucial as you oversee compliance with cleanliness and food safety standards. This includes managing line prep set-up and guaranteeing that every aspect of restaurant operations aligns with company policies and health regulations. By fostering a productive and safety-conscious workplace, you will contribute to creating a work culture that values teamwork, safety, and mutual respect.
In addition to internal team management, you will collaborate closely with other restaurant management members to identify opportunities for operational efficiencies. This collaborative effort aims to maximize sales and profitability by streamlining processes and ensuring the team is motivated and aligned with the restaurant’s goals. Your role will be essential in driving both employee engagement and customer satisfaction, ultimately supporting Wendy's reputation as a leading fast-food restaurant.
Job Requirements
- high school diploma or equivalent
- previous experience in supervisory or leadership role
- knowledge of food safety regulations
- availability to work flexible hours including early mornings, late evenings, weekends, and holidays
- ability to stand for extended periods
- effective interpersonal skills
Job Qualifications
- strong leadership and communication skills
- experience in food service or retail management
- ability to mentor and develop team members
- understanding of food safety and cleanliness standards
- ability to work in a fast-paced environment
- problem-solving and organizational skills
- customer service orientation
Job Duties
- supervise and coach crew members in delivery of Wendy's 5 Key Drivers
- manage team's opening and closing responsibilities and procedures
- ensure compliance with timely open and close
- maintain cleanliness and food safety standards
- oversee line prep set-up
- create a productive, clean, safety conscious, and friendly work environment
- mentor and develop crew members and team trainers
- partner with restaurant management to optimize efficiencies and maximize sales and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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