Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
performance bonuses
Dental Insurance
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order hamburgers, crispy fries, and signature frostys. Established with a commitment to quality, innovation, and excellent customer service, Wendy's has grown to become one of the leading quick-service restaurants worldwide. The brand prides itself on delivering delicious food while maintaining high standards of cleanliness, safety, and team collaboration. With a strong focus on employee development and creating an engaging work environment, Wendy's is dedicated to building a dedicated team of professionals who share their passion for the foodservice industry.
In this role, you will serve as a key leader within the restaurant, responsible for supervising and coaching crew members in delivering Wendy's 5 Key Drivers to ensure every customer enjoys a prompt, friendly, and high-quality experience. You will manage the team's opening and closing procedures, ensuring all responsibilities are completed on time and to Wendy's standards. Your leadership will uphold strict compliance with cleanliness, food safety regulations, and line preparation set-up, all vital to maintaining a safe and efficient operational environment. This position requires a proactive and motivational approach to foster a productive and friendly workplace culture where team members feel supported and encouraged to excel.
As a mentor and coach, your role extends beyond daily operational oversight to encompass developing the team's skills and effectiveness. This includes mentoring crew members and team trainers to improve performance and enhance the overall customer experience. Collaboration with other restaurant management professionals is essential, as you will identify opportunities to streamline operations, boost sales, and increase overall profitability. This role offers the chance to grow professionally within a respected and expanding company while making a tangible impact on customer satisfaction and restaurant success.
In this role, you will serve as a key leader within the restaurant, responsible for supervising and coaching crew members in delivering Wendy's 5 Key Drivers to ensure every customer enjoys a prompt, friendly, and high-quality experience. You will manage the team's opening and closing procedures, ensuring all responsibilities are completed on time and to Wendy's standards. Your leadership will uphold strict compliance with cleanliness, food safety regulations, and line preparation set-up, all vital to maintaining a safe and efficient operational environment. This position requires a proactive and motivational approach to foster a productive and friendly workplace culture where team members feel supported and encouraged to excel.
As a mentor and coach, your role extends beyond daily operational oversight to encompass developing the team's skills and effectiveness. This includes mentoring crew members and team trainers to improve performance and enhance the overall customer experience. Collaboration with other restaurant management professionals is essential, as you will identify opportunities to streamline operations, boost sales, and increase overall profitability. This role offers the chance to grow professionally within a respected and expanding company while making a tangible impact on customer satisfaction and restaurant success.
Job Requirements
- high school diploma or equivalent
- previous experience in food service or restaurant environment
- ability to work flexible hours including weekends and holidays
- physical ability to stand for extended periods and perform tasks requiring manual dexterity
- willingness to adhere to company policies and procedures
Job Qualifications
- prior experience in a supervisory role
- knowledge of food safety and sanitation standards
- strong leadership and coaching skills
- excellent communication and interpersonal abilities
- ability to work in a fast-paced environment
- organizational and time management skills
- problem-solving abilities
Job Duties
- supervise and coach crew members in their delivery of Wendy's 5 Key Drivers
- manage team's opening and closing responsibilities and procedures
- ensure compliance with timely open and closes, cleanliness, food safety, and line prep set-up
- create a productive, clean, safety conscious, and friendly work environment
- mentor and develop crew members and team trainers
- partner with restaurant management to identify opportunities for optimizing efficiencies
- maximize sales and profitability of the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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