Onyx Server Assistant

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.71
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Tuition Reimbursement

Job Description

Four Seasons is a globally renowned luxury hospitality company powered by its passionate people. At Four Seasons, the commitment to excellence is deeply rooted in the culture, with employees constantly striving to improve and deliver extraordinary experiences. Their approach centers on treating one another with respect and kindness, fostering a warm and welcoming environment not only for guests but also for team members themselves. This ethos translates into exceptional service that blends genuine hospitality with world-class standards, making every guest feel recognized, valued, and cared for.

Four Seasons Hotel Westlake Village, located in Southern California, is a serene escape embodying wellness and relaxation. Nestled at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara’s famous vineyards, this location offers a unique blend of natural beauty and luxury. The hotel promotes a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a premier wellness destination dedicated to reinvigoration and holistic health. Guests are invited to experience a rejuvenating stay that redefines luxury hospitality by connecting deeply with their wellbeing and the surrounding environment.

The Server Assistant role at Four Seasons Hotel Westlake Village is an integral part of the Onyx team dedicated to delivering impeccable dining experiences. This position is designed for individuals who are eager to support servers by maintaining the flow of service. Server Assistants handle tasks such as clearing and resetting tables swiftly and thoroughly, assisting in the delivery of food and beverages to guests, and ensuring all dining areas are pristine and arranged according to the hotel’s standards. Beyond the physical duties, this role requires attentiveness to guest needs, anticipating requests, and maintaining a warm, professional demeanor at all times.

This part-time position offers an hourly wage starting at $17.71 and includes a variety of valuable benefits such as a company matching 401K plan, complimentary stays at luxury Four Seasons properties worldwide, and complimentary meals at the Wellness Café. Employees also receive laundered uniforms and complimentary on-site parking, along with access to training programs and tuition reimbursement aimed at promoting personal and professional growth. The job is scheduled around 3-4 days per week, offering flexibility for those seeking part-time work in an exceptional hospitality environment.

Working at Four Seasons Hotel Westlake Village means being part of a team that is not only dedicated to luxury service but also to creating a culture where inclusivity, respect, and kindness are paramount. The company is an Equal Opportunity, Affirmative Action employer encouraging minorities, women, veterans, and individuals with disabilities to apply. This ensures a diverse workplace where everyone is empowered to succeed and where delivering memorable guest experiences is a shared passion. If you thrive in a fast-paced, service-oriented environment and want to build a rewarding career in luxury hospitality, the Server Assistant position at Four Seasons Hotel Westlake Village is an outstanding opportunity.

Job Requirements

  • High school education or equivalent experience
  • One year previous experience in a luxury Food and Beverage outlet
  • Requires reading, writing and oral proficiency in the English language
  • Ability to have strong communication skills between co-workers and guests

Job Qualifications

  • High school education or equivalent experience
  • One year previous experience in a luxury Food and Beverage outlet
  • Reading, writing and oral proficiency in English
  • Strong communication skills with co-workers and guests

Job Duties

  • Assist with guest service including retrieving food from the kitchen and delivering it to guests ensuring accuracy and timeliness
  • Remove items from the guest's table promptly
  • Breakdown, clean and set up tables, buffets, and food stations
  • Assist in clearing, cleaning and setting up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner
  • Stock linen, china, silver and glassware ensuring all are polished and in good condition
  • Assist in preparation of smaller items such as toast, soup, or beverages
  • Greet guests professionally, serve beverage and food items while explaining contents, and anticipate guests' needs before requests are made
  • Prepare condiment and garnish items

Job Criteria

Experience

Mid Level (3-7 years)


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