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Onyx Server Assistant

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.71
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Benefits

401(k) matching
Tuition Reimbursement

Job Description

Four Seasons is a globally renowned luxury hospitality company dedicated to providing exceptional experiences to guests through its commitment to quality, professionalism, and genuine hospitality. Powered by a passionate and talented team, Four Seasons operates some of the most prestigious hotels and resorts worldwide, each offering unique experiences tailored to luxury, comfort, and impeccable service. The company fosters a supportive and inclusive culture where employees are empowered to grow professionally while delivering memorable moments for guests. At Four Seasons, the goal is to create impressions that last a lifetime by connecting with people and the world around in meaningful ways. Their dedication to service excellence is matched by their investment in employee well-being and development, reflecting a world-class employee experience.

Located in southern California, the Four Seasons Hotel Westlake Village offers a serene escape nestled between the Santa Monica Mountains, Malibu’s beaches, and Santa Barbara’s vineyards. This location is known for its family-friendly atmosphere combined with a focus on wellness, housing the Center for Health & Wellbeing, a luxury destination for those seeking rejuvenation and self-care. The hotel blends relaxed California charm with refined service, making it a perfect spot for guests to unwind and recharge.

The Four Seasons Hotel Westlake Village is currently seeking a Server Assistant to join their dynamic Onyx team. This part-time role, working three to four days a week, offers an hourly wage starting at $17.71 and presents opportunities for professional growth within a luxury Food and Beverage environment. The Server Assistant plays a vital role in supporting servers to provide an enjoyable and seamless dining experience that aligns with the hotel’s standards of excellence. Responsibilities include efficiently clearing and resetting tables, assisting with guest service by retrieving and delivering food, maintaining the cleanliness and readiness of dining areas, and ensuring guests' needs are anticipated and met with friendliness and professionalism. The Server Assistant also supports the setup and breakdown of buffets and food stations and handles the polishing and stocking of service items.

Candidates for the Server Assistant position should have a high school education or equivalent experience and at least one year of previous experience working in a luxury Food and Beverage outlet. Strong communication skills in English, both oral and written, are essential for effective interaction with coworkers and guests. The role emphasizes teamwork, attention to detail, and a genuine passion for hospitality.

Four Seasons offers an attractive benefits package for this role, including a company-matched 401K plan, complimentary stays at Four Seasons properties worldwide, meals provided in the Wellness Café, laundered employee uniforms, investments in employee well-being, on-site parking, training programs, tuition reimbursement, and various growth and development opportunities. This position is ideal for individuals who seek a rewarding position within a luxury hospitality brand focused on quality service and employee satisfaction.

Four Seasons welcomes diverse applicants, including minorities, women, veterans, and individuals with disabilities, and is committed to equal employment opportunities. Candidates can look forward to joining a hospitality leader renowned for its emphasis on exceptional guest experiences and a supportive workplace culture.

Job Requirements

  • High school education or equivalent experience
  • One year previous experience in a luxury Food and Beverage outlet
  • Reading, writing and oral proficiency in the English language
  • Ability to have strong communication skills between co-workers and guests

Job Qualifications

  • High school education or equivalent experience
  • One year previous experience in a luxury Food and Beverage outlet
  • Reading, writing and oral proficiency in the English language
  • Strong communication skills between co-workers and guests

Job Duties

  • Assist with guest service including retrieving and delivering food to guests ensuring accuracy and timeliness
  • Remove items from the guest's table
  • Breakdown, clean and set-up tables, buffets, and food stations
  • Assist in clearing, cleaning and setting up tables, chairs, linens, china, glass and silver for service
  • Stock linen, china, silver and glassware ensuring all are polished and in good condition
  • Prepare smaller items such as toast, soup, or beverages
  • Greet guests professionally, serve beverage and food items while explaining contents and anticipate guest needs
  • Prepare condiment and garnish items

Job Criteria

Experience

Mid Level (3-7 years)


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