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Onyx Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $22.08
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Work Schedule

Weekend Shifts
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Benefits

Company Match 401K Plan
Complimentary stays at Four Seasons worldwide
Complimentary meals in wellness cafe
Laundered Employee Uniform
Employee assistance program
Investment in your Wellbeing
Life insurance
Complimentary on-site parking
training programs
Tuition Reimbursement
Growth & Development opportunities

Job Description

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for its exceptional service and unparalleled guest experiences. Founded in 1960, Four Seasons has established itself as a leader in the hotel and resort industry by consistently delivering innovative and personalized hospitality solutions. The company operates a diverse portfolio of luxury hotels and resorts worldwide, focusing on creating unique experiences that combine comfort, elegance, and attentive service. Four Seasons is powered by its people, fostering a culture that encourages growth, inclusivity, and mutual respect among team members. At its core, the company emphasizes genuine heart and connection, ensuring that every guest interaction is meaningful and memorable. With a commitment to world-class employee experience, Four Seasons nurtures an environment where employees are motivated to deliver exceptional service and feel valued for their contributions.

The Four Seasons Hotel Westlake Village, situated in southern California, offers a serene yet lively escape that embodies holistic wellbeing. Nestled at the foothills of the Santa Monica Mountains, between the sun-kissed beaches of Malibu and the vineyards of Santa Barbara, this location combines natural beauty with sophisticated hospitality. The hotel is known for its relaxed yet refined atmosphere, making it an ideal destination for families and wellness seekers alike. Central to its appeal is the Center for Health & Wellbeing, a luxury wellness destination dedicated to rejuvenation and balanced living. Guests who visit Four Seasons Hotel Westlake Village can expect premium amenities, personalized wellness programs, and a commitment to sustainability and mindful hospitality.

The Host/Hostess role at Onyx, within the Four Seasons Hotel Westlake Village, is an exciting opportunity to join a dynamic team in an upscale dining environment. This role is pivotal in creating the first impression guests receive upon entering the restaurant. Hosts and Hostesses greet guests warmly and professionally, ensuring their experience begins positively and comfortably. Successful candidates will be instrumental in managing guest reservations, seating arrangements, and facilitating smooth restaurant operations according to Four Seasons' high standards. This position offers an excellent part-time employment opportunity, with a competitive hourly wage starting at $22.08. The scheduling requires availability primarily from Thursday through Sunday evenings, making it suitable for individuals seeking flexible work hours in a high-end hospitality setting.

In this role, individuals will collaborate closely with a dedicated team to maintain an inviting and organized host station, support the restaurant’s flow, and provide top-tier customer service. Responsibilities extend beyond greeting and seating to include managing reservation systems, responding to guest inquiries, recognizing regular customers, and maintaining up-to-date knowledge of menu items and daily specials. The Host/Hostess role is ideal for candidates who thrive in fast-paced environments, possess strong communication skills, and are passionate about delivering memorable guest experiences within a luxury setting. The position also supports professional growth with training programs and development opportunities offered by Four Seasons. Moreover, employees benefit from a range of perks, including company-matched 401K plans, complimentary stays at Four Seasons locations worldwide, and wellness-focused amenities. Overall, this position offers a rewarding and engaging career path for those who appreciate attentive service and sophisticated hospitality.

Job Requirements

  • High school education or equivalent experience
  • Six to twelve months of restaurant, food and beverage, or equivalent experience is required
  • Requires reading, writing and oral proficiency in the English language
  • The ability to have strong communication skills between co-workers and guests
  • Successful candidate must possess legal work authorization in the United States

Job Qualifications

  • High school education or equivalent experience
  • Six to twelve months of restaurant, food and beverage, or equivalent experience
  • Proficiency in reading, writing and oral communication in the English language
  • Strong communication skills between co-workers and guests
  • Legal authorization to work in the United States

Job Duties

  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference
  • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently
  • Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials

Job Criteria

Experience

No experience required


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