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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Health Savings Account)
FSA account for health-related expenses
FSA account for dependent care expenses
Education Reimbursement
401k Match
Employee assistance program
Paid holidays
Job Description
RealManage Elevated Onsite is a specialized division of RealManage, a reputable company dedicated to the management of community associations with onsite staff. RealManage focuses on delivering the best lifestyle Homeowners Association (HOA) management services to its partner communities by leveraging the best people, advanced technology, and outstanding service excellence. The company’s professional team brings decades of experience managing a diverse range of community types including age-restricted communities, luxury high-rise condominiums, cooperative housing, urban mixed-use developments, and large-scale single-family neighborhoods that feature complex amenities. The core of RealManage Elevated Onsite’s approach is a strong emphasis on customer service and lifestyle enhancement... Show More
Job Requirements
- Minimum five years HOA management experience with onsite experience
- Experience managing an aging master association with condominium sub-associations
- CAM license and CMCA designation preferred
- Hospitality or club management background preferred
- Bachelor’s degree preferred, associates degree or relevant experience required
- Strong interpersonal and supervisory skills
- Excellent communication and phone etiquette
- Ability to prioritize and delegate effectively
- Ability to work under deadlines
- Ability to interpret financial statements
- Ability to sit for prolonged periods and use a computer
- Ability to occasionally stand, walk, bend or reach
- Ability to lift or move objects up to 15 pounds
- Manual dexterity for office equipment
- Visual acuity for reading printed materials and screens
- Hearing and speech ability for effective communication
- Ability to work in an office environment with moderate noise
- Ability to work standard schedule with occasional extended hours
Job Qualifications
- Minimum five years Homeowner Association (HOA) management experience with onsite experience
- Experience managing aging master associations with condominium sub-associations
- CAM license and CMCA designation preferred
- AMS certification a plus
- Hospitality or club management background preferred
- Bachelor’s degree preferred, associates degree or relevant experience required
- Strong interpersonal, supervisory and customer service skills
- Ability to prioritize, plan, organize and delegate effectively
- Excellent written and verbal communication skills
- Excellent phone etiquette
- Ability to work under time constraints and deadlines
- Ability to read, understand and explain financial statements including balance sheets and income statements
Job Duties
- Conduct daily and frequent site inspections to ensure safety, courtesy, cleanliness and efficiency
- Maintain a high visible presence within the community and among the team to provide exceptional customer service
- Develop positive public relationships and demonstrate public charisma
- Ensure compliance with community policies and procedures as defined by the Board of Directors
- Plan, develop and approve operational policies, procedures, methods and regulations
- Direct the work of all department managers
- Develop and monitor annual operating, cash, and capital budgets
- Prepare monthly financial reports for the Board of Directors
- Coordinate long-range and annual business plans aligned with association by-laws and policies
- Oversee association policies, recommend changes as needed
- Monitor quality of association products and services
- Secure and protect association assets
- Establish ongoing dialogue with members for input on improvements
- Coordinate with Board of Directors on strategic plans
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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