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Onsite Event Manager

San Francisco, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $85,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Off the Grid is a dynamic placemaking platform dedicated to activating local businesses and public spaces through unique, community-driven in-person experiences. Operating across the Bay Area, Off the Grid manages over 60 events weekly, including public markets, mobile catering, and bespoke private events. These activations bring together hundreds of local food creators and attract over 100,000 guests each week, transforming ordinary locations into vibrant, engaging hubs that foster connection and community engagement. By combining creativity, culture, and culinary innovation, Off the Grid has established itself as a leader in experiential event production, bridging the gap between local vendors and eager... Show More

Job Requirements

  • 4-6 years of relevant experience
  • at least 2 years of supervising onsite teams
  • experience with vendor management
  • proficiency in scheduling and staffing platforms
  • excellent communication skills
  • valid California Driver's License
  • ability to lift up to 50 lbs
  • availability for nights and weekends
  • reliable transportation
  • comfortable working outdoors
  • willingness to travel within the Bay Area

Job Qualifications

  • 4-6 years of event production, catering operations, or hospitality experience
  • at least 2 years supervising onsite event or catering teams
  • experience managing 3rd party vendors with high standards
  • proven ability to manage venue relationships and develop operational protocols
  • demonstrated skill translating creative concepts into onsite execution
  • strong leadership and communication skills
  • calm under pressure with problem-solving abilities
  • proficiency in Google Suite and event production tools
  • valid California Driver's License
  • reliable transportation
  • Bachelor's Degree preferred but not required

Job Duties

  • Own the guest-facing brand experience at every OTG activation
  • set and enforce hospitality standards across all markets and catering events
  • coach Onsite Producers and crew to deliver consistently
  • champion OTG's identity on the ground including signage and staff presentation
  • identify and act on opportunities to elevate guest experience
  • partner with creative and marketing teams to translate programming concepts into execution plans
  • own field execution of experiential activations including entertainment and themed markets
  • brief and direct Onsite Producers and crew on experiential elements
  • serve as real-time decision-maker for on-the-fly adaptations
  • manage operational relationships with 3rd party vendors
  • set performance expectations and conduct quality checks for vendors
  • manage staffing platform relationships including shift posting and escalations
  • track and report vendor performance
  • evaluate and onboard new vendors
  • build and maintain strong relationships with venue partners
  • develop site-specific operational protocols
  • identify and support new venue partnerships
  • own OTG's onsite training program
  • design and deliver onboarding and refresher training for staff
  • maintain training documentation and certification records
  • provide coaching and model standards in the field
  • directly manage a team of Onsite Producers
  • provide regular feedback and development plans
  • build event staffing schedules balancing certifications and budgets
  • foster a team culture grounded in OTG values
  • personally lead OTG’s highest-stakes markets and catering events
  • resolve real-time escalations and incidents
  • ensure health, safety, and sanitation standards surpass local codes
  • serve as operational contact for creators
  • deliver feedback on creator performance and compliance
  • review post-event reports and close loop on issues
  • maintain records of equipment, vendor performance, and training
  • contribute to SOP and tool refinement
  • partner on labor forecasting and budget adherence

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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