
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Event access
Professional Development
Job Description
Off the Grid is a dynamic placemaking platform dedicated to activating local businesses and spaces in order to foster community connections through unique, in-person experiences. Operating primarily throughout the Bay Area, Off the Grid organizes over 60 events weekly, including public markets, mobile catering, and bespoke events. These activations bring together hundreds of local food creators and attract over 100,000 guests every week, making each space a thriving hub of social engagement and culinary exploration. The platform’s mission is to create environments where people can gather, connect, and enjoy authentic local culture, supporting small businesses and enriching neighborhoods in the process.
As an Onsite Event Manager at Off the Grid, you will step into a pivotal leadership role that directly shapes the guest experience and operational success of every event. This full-time, exempt salaried position comes with a competitive compensation range of $85,000 to $105,000 per year, reflecting the level of responsibility and expertise required. Based primarily in San Francisco with regular travel across the Bay Area, the role demands a hands-on presence in event management combined with strategic oversight of team, vendor, and venue partnerships.
The Onsite Event Manager serves as the field leader and brand ambassador, responsible for defining how every activation looks, feels, and operates. Your leadership ensures that Off the Grid's brand values—fun, conviviality, authenticity, and precision—are evident at each event from start to finish. You will personally lead the largest and most complex marketplaces and catering events while managing a team of Onsite Producers. This role consolidates numerous functions including field execution, staff development, experiential programming, venue relations, and training management into a single point of accountability.
Success in this position requires a seasoned event or catering operations professional with a track record of managing complex, multi-vendor activations at the ground level. You understand that exceptional hospitality is not accidental; it's meticulously planned, practiced, and led by example. Your ability to translate creative concepts into precise, repeatable onsite execution will elevate guest experiences and ensure the smooth delivery of a wide variety of events.
The Onsite Event Manager also plays a critical role in vendor management, overseeing relationships with staffing platforms, AV providers, decor and rental vendors, and entertainment partners. You will set performance standards, monitor quality, and handle operational feedback to maintain excellence and accountability. Furthermore, you are the primary liaison with venue partners, building trust and ensuring that each location operates according to customized operational protocols that support sustainability and long-term partnership.
In addition to leadership and operational duties, this role owns the onsite training program, fostering continuous improvement through onboarding, coaching, and maintaining documentation that supports staff competency and certification. The position requires a balance of field presence, moving through event sites and managing physical demands, with planning, scheduling, and strategic operational management.
Off the Grid embraces diversity and inclusion, committed to building teams that reflect the communities served. This role offers an opportunity to contribute meaningfully to a vibrant organization that values community connection, exceptional hospitality, and operational excellence. Regular nights and weekends are required to align with event schedules, ensuring that every activation upholds the highest standards and delivers memorable experiences to guests and partners alike.
As an Onsite Event Manager at Off the Grid, you will step into a pivotal leadership role that directly shapes the guest experience and operational success of every event. This full-time, exempt salaried position comes with a competitive compensation range of $85,000 to $105,000 per year, reflecting the level of responsibility and expertise required. Based primarily in San Francisco with regular travel across the Bay Area, the role demands a hands-on presence in event management combined with strategic oversight of team, vendor, and venue partnerships.
The Onsite Event Manager serves as the field leader and brand ambassador, responsible for defining how every activation looks, feels, and operates. Your leadership ensures that Off the Grid's brand values—fun, conviviality, authenticity, and precision—are evident at each event from start to finish. You will personally lead the largest and most complex marketplaces and catering events while managing a team of Onsite Producers. This role consolidates numerous functions including field execution, staff development, experiential programming, venue relations, and training management into a single point of accountability.
Success in this position requires a seasoned event or catering operations professional with a track record of managing complex, multi-vendor activations at the ground level. You understand that exceptional hospitality is not accidental; it's meticulously planned, practiced, and led by example. Your ability to translate creative concepts into precise, repeatable onsite execution will elevate guest experiences and ensure the smooth delivery of a wide variety of events.
The Onsite Event Manager also plays a critical role in vendor management, overseeing relationships with staffing platforms, AV providers, decor and rental vendors, and entertainment partners. You will set performance standards, monitor quality, and handle operational feedback to maintain excellence and accountability. Furthermore, you are the primary liaison with venue partners, building trust and ensuring that each location operates according to customized operational protocols that support sustainability and long-term partnership.
In addition to leadership and operational duties, this role owns the onsite training program, fostering continuous improvement through onboarding, coaching, and maintaining documentation that supports staff competency and certification. The position requires a balance of field presence, moving through event sites and managing physical demands, with planning, scheduling, and strategic operational management.
Off the Grid embraces diversity and inclusion, committed to building teams that reflect the communities served. This role offers an opportunity to contribute meaningfully to a vibrant organization that values community connection, exceptional hospitality, and operational excellence. Regular nights and weekends are required to align with event schedules, ensuring that every activation upholds the highest standards and delivers memorable experiences to guests and partners alike.
Job Requirements
- 4-6 years of event production, catering operations, or hospitality experience
- at least 2 years of direct supervision experience
- experience managing 3rd party vendors
- managerial experience with venue relationships
- ability to implement creative concepts onsite
- strong communication and leadership skills
- ability to handle pressure and solve problems
- proficiency with Google Suite and scheduling platforms
- valid California Driver’s License
- reliable transportation
- willingness to work nights and weekends
- ability to stand and walk for extended periods
- capability to lift up to 50 lbs
- willingness to work outdoors in variable weather
Job Qualifications
- 4-6 years of event production, catering operations, or hospitality experience
- at least 2 years supervising onsite event or catering teams
- experience managing 3rd party vendors with high standards
- experience managing venue relationships and developing operational protocols
- ability to translate creative concepts into onsite execution
- strong leadership and communication skills
- calm under pressure with strong problem-solving skills
- proficiency in Google Suite and event production tools
- valid California Driver’s License
- reliable transportation in the Bay Area
- Bachelor’s degree preferred but not required
Job Duties
- Own the guest-facing brand experience at every OTG activation
- set and enforce hospitality standards across all markets and catering events
- champion OTG’s identity on the ground including signage and creator placement
- identify and act on opportunities to elevate the guest experience in real time
- partner with creative and marketing teams to translate programming into execution plans
- own field execution of experiential activations
- brief and direct Onsite Producers on experiential elements
- serve as real-time decision-maker for programming adaptations
- manage day-to-day relationships with all 3rd party vendors
- set clear performance expectations and conduct quality checks
- manage staffing platform relationships including shift posting and worker quality
- track vendor performance and report trends
- evaluate and onboard new vendor partners
- serve as primary relationship holder with venue partners
- develop and document site-specific best practices
- cultivate new venue partnerships
- ensure venues are maintained well
- own onsite training program including onboarding and refreshers
- build and maintain training documentation and certification records
- coach team members in the field
- manage a team of Onsite Producers with regular performance feedback
- build and publish event staffing schedules
- foster a culture grounded in OTG’s values
- personally lead largest markets and catering events
- resolve real-time escalations
- ensure health, safety, and sanitation standards are met
- complete incident reports promptly and accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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