
Onsite Event Assistant (Full-Time) | Bell Harbor International Conference Center
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Hourly pay range
Discounted parking
Tip pooling eligible
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of experience in hospitality. The company has built a reputation for delivering exceptional experiences across a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Known for its commitment to a values-driven culture and a people-first approach, Columbia Hospitality has earned consistent recognition as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal. The organization fosters an inclusive, dynamic, and nurturing work environment where team members thrive and contribute to the company's success.
The Bell Harbor International Conference Center, a premier waterfront conference venue in Seattle, is part of Columbia Hospitality's portfolio. Bell Harbor features 18 meeting rooms totaling 100,000 square feet with a capacity of up to 6,000 guests. The venue is a multiple recipient of the Planners Choice Award, recognized for its panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine, state-of-the-art audiovisual technology, and comfortable, well-lit meeting spaces furnished with Herman Miller chairs. Bell Harbor is a member of the International Association of Conference Centers (IACC), reflecting its commitment to superior meeting experiences. Adjacent venues include the Smith Cove Cruise Terminal, ideal for trade shows and large events, and the Maritime Event Center, which offers a unique nautical-themed backdrop for weddings and social events.
Columbia Hospitality is currently seeking a full-time Onsite Event Assistant at Bell Harbor International Conference Center. This role serves as the primary onsite contact for clients during events, ensuring seamless communication between guests and operations teams to deliver a high-quality and successful event experience. The Onsite Event Assistant works closely with the Director of Operations and Onsite Event Supervisor, providing support with operational duties and various event-related tasks as assigned.
This position offers an hourly pay range of $23 to $25, dependent on experience, along with numerous perks including discounted parking, eligibility for tips or tip pooling, paid time off and holiday pay, comprehensive medical, dental, vision, disability, and 401K benefits, employer contributions to HSA/FSA plans, and discounted lodging, dining, spa, golf, and retail services. The company emphasizes a vibrant and supportive culture, offering referral bonuses, volunteer opportunities, committee participation for diversity and inclusion, online learning platforms for career growth, and additional third-party perks such as discounts on pet insurance and entertainment.
The Onsite Event Assistant plays a critical role in ensuring every event at Bell Harbor runs smoothly from start to finish. Responsibilities include assisting with event set-ups according to client specifications, maintaining event timelines, managing multiple clients and operational changes simultaneously, verifying event signage placement, welcoming clients professionally, and maintaining clear communication across teams. The role demands proactive problem-solving skills and a strong ability to build lasting client relationships. Team members are expected to uphold all safety, security, and emergency procedures, maintain organized workspaces, and respond promptly to both internal and external client inquiries.
Candidates for this role should have prior experience in customer service, be fluent in English for effective communication, and possess proficiency in Microsoft Office applications, particularly Word and Excel. Columbia Hospitality values diversity and encourages applicants who may not meet every qualification but are enthusiastic about the role to apply. This commitment to inclusion helps the company build a workforce reflective of diverse perspectives and talents.
Working at Bell Harbor International Conference Center offers a unique opportunity to be part of a renowned hospitality management company while contributing to memorable event experiences in a stunning seaside setting. The company culture is built on accountability, creativity, enthusiasm, honesty, inclusion, and respect, making it an ideal workplace for those passionate about hospitality and client service excellence.
The Bell Harbor International Conference Center, a premier waterfront conference venue in Seattle, is part of Columbia Hospitality's portfolio. Bell Harbor features 18 meeting rooms totaling 100,000 square feet with a capacity of up to 6,000 guests. The venue is a multiple recipient of the Planners Choice Award, recognized for its panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine, state-of-the-art audiovisual technology, and comfortable, well-lit meeting spaces furnished with Herman Miller chairs. Bell Harbor is a member of the International Association of Conference Centers (IACC), reflecting its commitment to superior meeting experiences. Adjacent venues include the Smith Cove Cruise Terminal, ideal for trade shows and large events, and the Maritime Event Center, which offers a unique nautical-themed backdrop for weddings and social events.
Columbia Hospitality is currently seeking a full-time Onsite Event Assistant at Bell Harbor International Conference Center. This role serves as the primary onsite contact for clients during events, ensuring seamless communication between guests and operations teams to deliver a high-quality and successful event experience. The Onsite Event Assistant works closely with the Director of Operations and Onsite Event Supervisor, providing support with operational duties and various event-related tasks as assigned.
This position offers an hourly pay range of $23 to $25, dependent on experience, along with numerous perks including discounted parking, eligibility for tips or tip pooling, paid time off and holiday pay, comprehensive medical, dental, vision, disability, and 401K benefits, employer contributions to HSA/FSA plans, and discounted lodging, dining, spa, golf, and retail services. The company emphasizes a vibrant and supportive culture, offering referral bonuses, volunteer opportunities, committee participation for diversity and inclusion, online learning platforms for career growth, and additional third-party perks such as discounts on pet insurance and entertainment.
The Onsite Event Assistant plays a critical role in ensuring every event at Bell Harbor runs smoothly from start to finish. Responsibilities include assisting with event set-ups according to client specifications, maintaining event timelines, managing multiple clients and operational changes simultaneously, verifying event signage placement, welcoming clients professionally, and maintaining clear communication across teams. The role demands proactive problem-solving skills and a strong ability to build lasting client relationships. Team members are expected to uphold all safety, security, and emergency procedures, maintain organized workspaces, and respond promptly to both internal and external client inquiries.
Candidates for this role should have prior experience in customer service, be fluent in English for effective communication, and possess proficiency in Microsoft Office applications, particularly Word and Excel. Columbia Hospitality values diversity and encourages applicants who may not meet every qualification but are enthusiastic about the role to apply. This commitment to inclusion helps the company build a workforce reflective of diverse perspectives and talents.
Working at Bell Harbor International Conference Center offers a unique opportunity to be part of a renowned hospitality management company while contributing to memorable event experiences in a stunning seaside setting. The company culture is built on accountability, creativity, enthusiasm, honesty, inclusion, and respect, making it an ideal workplace for those passionate about hospitality and client service excellence.
Job Requirements
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
Job Qualifications
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel preferred
Job Duties
- Assist the Director of Operations and Onsite Event Supervisor with operational duties and event-related tasks as assigned
- Ensure all event spaces are set according to client specifications and operational standards
- Maintain event timelines and proactively manage the flow of programming to ensure seamless execution
- Serve as a proactive problem solver while managing event transitions, operational changes, and multiple clients simultaneously
- Verify the accuracy and placement of all event signage, directional indicators, and facility communication
- Welcome clients in a warm, professional manner and establish yourself as the primary onsite point of contact
- Manage and fulfill all onsite client requests while communicating necessary updates to operational teams
- Maintain accurate and current knowledge of all events taking place within the facility, including future programming and logistics
- Build strong client relationships by understanding and anticipating personal preferences and expectations
- Answer incoming phone calls professionally and courteously within three rings
- Communicate key event updates, operational changes, and important information to team members and leadership in a timely manner
- Uphold all building safety, security, and emergency procedures at all times
- Accurately document shift activity, event details, and operational notes to ensure continuity between teams
- Monitor facility access to ensure only authorized guests, vendors, and attendees enter event spaces
- Maintain clean, organized, and professional office and workspace environments
- Respond promptly and professionally to all internal and external client inquiries and requests
- Maintain a high standard of responsiveness by replying to all emails within 24 hours
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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