Onsite Concierge - Part-Time (DCO2026)

RealManage is a highly regarded national community management firm, prominently featured on the Inc. 5000 list, with operations spanning 16 states plus Washington DC. The company boasts a diverse portfolio of clients, encompassing homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. In addition to these, RealManage partners with nationally recognized developers and builders, establishing a broad client base across residential and commercial property management sectors.

Ranked third out of more than 5,000 firms in the community management industry, RealManage has distinguished itself through its commitment to exceptional service delivery at competitive prices. The company integrates cutting-edge cloud-based technologies and mobile apps to streamline operations and enhance client experiences. This technological edge is supported by industry-leading practices and a workforce of seasoned professionals dedicated to driving innovation and excellence.

RealManage's mission centers on providing comprehensive, innovative solutions that consistently exceed customer expectations. Transparency and visibility are fundamental to every client interaction, with continuous performance measurement facilitating rapid improvements. The organizational culture promotes professionalism, encourages employee growth, and values diversity, fostering an inclusive work environment.

Financially robust and forward-looking, RealManage remains committed to leadership in the community management industry through ongoing innovation and pioneering advancements. Joining RealManage means contributing to a culture focused on excellence, innovation, and unmatched client service.

The role available is for a Part-time Concierge, offering flexible but specific working hours: Monday through Friday from 3:30 PM to 7:00 PM, and Saturdays from 8:00 AM to 3:00 PM. The position involves frontline responsibilities such as answering telephones, greeting residents, guests, and vendors, and supporting fellow employees to ensure comprehensive coverage of the management office. Exceptional customer service is the cornerstone of this role, requiring the development and maintenance of positive working relationships and support of team objectives.

The Concierge is expected to comply with quality assurance standards and undertake various work-related tasks as needed, contributing to the smooth operation of community management services. This role demands a professional presentation, outstanding guest service skills, and effective communication abilities, both verbal and written. The ability to remain calm and courteous under pressure is essential, as is a strong sense of responsibility and reliability.

Candidates will benefit from working in a dynamic, fast-paced environment where teamwork and attention to guest needs are critical. Physical requirements include the ability to stand and walk for extended periods, handle moderate lifting, and operate equipment safely. The position also requires wearing appropriate personal protective equipment and flexibility to work varying schedules including evenings, weekends, on-call duties, and overtime as required.

Compensation for this part-time position ranges from $18 to $20 per hour, commensurate with education and experience, making it an attractive opportunity for individuals seeking both meaningful engagement with a top-tier property management firm and a competitive pay scale.