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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
HSA
FSA
Education Reimbursement
401K Matching
Employee assistance program (EAP)
Paid holidays
Job Description
RealManage is a dynamic and rapidly expanding technology-driven HOA management company headquartered in Carlsbad, CA. Recognized on the Inc. 5000 list and operating in 16 states plus Washington DC, RealManage serves a diverse client base including homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. The company is distinguished by its innovative use of cutting-edge cloud-based technologies and mobile apps combined with industry-leading practices and a highly skilled workforce. RealManage is known for delivering exceptional community management solutions at competitive prices, emphasizing transparency, visibility, and continuous performance improvement in all client interactions.
The co... Show More
The co... Show More
Job Requirements
- High school diploma or GED required
- Associate degree preferred
- Must have a valid driver’s license
- Excellent verbal and written communication skills
- Excellent computer proficiency with MS Office
- Ability to work under pressure and meet deadlines
- Positive attitude and exemplary customer service skills
- Ability to work independently and complete assignments within given instructions
Job Qualifications
- High school diploma or GED required
- Associate degree preferred
- Must have a valid driver’s license
- Excellent verbal and written communication skills including ability to effectively communicate with internal and external customers
- Excellent computer proficiency in MS Office - Word, Excel and PowerPoint
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Job Duties
- Handling day-to-day tasks and communication in a fast-paced environment
- Assisting owners with questions regarding policies and procedures
- Assisting owners with HOA related issues and communicate to CAM when appropriate
- Opening all mail and packages and distribute appropriately
- Keeping all contact lists up to date
- Keeping all homeowner packets up to date
- Using Google Drive, Microsoft Word, Excel, Outlook
- Keeping all owner files up to date
- Acting as an owner liaison between owners/guests and vendors as needed
- Keeping file and record retention system up to date
- Assisting in preparing, proofing and sending communications out to owners and others
- Preparing and managing ordering for annual vehicle passes and annual meeting materials
- Assisting CAM with projects and meetings as requested
- Attending miscellaneous meetings when requested by CAM or Board of Directors
- Check supply levels in storage closets and requisition additional supplies
- Maintain cleanliness and organization of storage areas, carts, and caddies
- Clean assigned areas using designated checklists
- Complete work orders for maintenance repairs and submit to the Community Association Manager
- Monitor and handle residents’ complaints by following instant pacification procedures
- Respond to all radio/cell calls promptly
- Document pertinent information in the department logbook
- Complete all paperwork and closing duties before leaving and check with manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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