Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Job Description
The company hiring for this role is a leading grocery retailer that offers a comprehensive online grocery shopping and pickup service to provide customers a convenient and efficient shopping experience. This organization values freshness, quality, and excellent customer service, distinguishing itself through its commitment to core values such as respect, honesty, integrity, diversity, inclusion, and safety. With the increasing demand for online grocery shopping, the company invests heavily in its e-commerce division to ensure seamless order fulfillment, customer satisfaction, and ease of use. Employing a highly organized and customer-focused team, they strive to maintain high standards in product quality, freshness, and timely order processing while ensuring all safety and food handling regulations are strictly followed.
The position available is that of an Online Grocery Pick-Up Clerk working as an In-Store Grocery Shopper, an essential role within the company’s e-commerce and fulfillment team. The role primarily involves selecting and gathering products for customers’ online orders with a keen eye for freshness and quality, ensuring the efficient assembly and delivery of these orders. The clerk will prepare the groceries by scanning, bagging according to company standards, processing coupons and payments, and ensuring the timely loading of orders into customers' vehicles when they arrive for pickup. This customer-facing role requires a positive and friendly demeanor to encourage repeat business and high customer satisfaction.
Additionally, the Online Grocery Pick-Up Clerk plays an important role in communication by handling substitutions or order exceptions professionally and efficiently, keeping customers informed and satisfied. The role requires adherence to food safety standards, local and federal regulations, and company policies to maintain a clean, organized work environment and ensure product quality. Communication skills, both oral and written, are essential for interacting with customers and team members using portable communication devices. The work environment is fast-paced, demanding attention to detail and the ability to work independently with minimal supervision. Experience in warehouse settings, personal shopping, stocking, or cashier roles is favorable. This is a dynamic position that supports the growing trend of digital grocery shopping and requires a proactive attitude and commitment to excellence.
The position available is that of an Online Grocery Pick-Up Clerk working as an In-Store Grocery Shopper, an essential role within the company’s e-commerce and fulfillment team. The role primarily involves selecting and gathering products for customers’ online orders with a keen eye for freshness and quality, ensuring the efficient assembly and delivery of these orders. The clerk will prepare the groceries by scanning, bagging according to company standards, processing coupons and payments, and ensuring the timely loading of orders into customers' vehicles when they arrive for pickup. This customer-facing role requires a positive and friendly demeanor to encourage repeat business and high customer satisfaction.
Additionally, the Online Grocery Pick-Up Clerk plays an important role in communication by handling substitutions or order exceptions professionally and efficiently, keeping customers informed and satisfied. The role requires adherence to food safety standards, local and federal regulations, and company policies to maintain a clean, organized work environment and ensure product quality. Communication skills, both oral and written, are essential for interacting with customers and team members using portable communication devices. The work environment is fast-paced, demanding attention to detail and the ability to work independently with minimal supervision. Experience in warehouse settings, personal shopping, stocking, or cashier roles is favorable. This is a dynamic position that supports the growing trend of digital grocery shopping and requires a proactive attitude and commitment to excellence.
Job Requirements
- High school diploma or equivalent
- ability to work without supervision
- ability to read shelf tags
- basic math skills including counting addition and subtraction
- excellent oral and written communication skills
- any experience as a personal shopper or in a production oriented or warehouse environment stocking shelves or experience as a cashier
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting addition and subtraction
- excellent oral and written communication skills
- any experience as a personal shopper or in a production oriented or warehouse environment stocking shelves or experience as a cashier
Job Duties
- Select and gather products for customers online orders in the most efficient manner with attention to freshness and quality
- initiate and complete selection process for customers online orders
- assemble customers online orders process coupons and payment deliver and load orders to cars when customers arrive at store for pick up
- scan and bag orders on the go while following all bagging standards
- communicate any substitutions or exceptions to customer orders at time of pick up
- meet or exceed customer expectations for ease of shopping variety freshness and cleanliness
- adhere to local state and federal laws food safety procedures and company guidelines
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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