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On-Call Turndown Attendant - San Francisco at Embarcadero

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $34.12
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Hourly rate
401k Retirement Plan
Complimentary employee meals

Job Description

Four Seasons is a world-renowned luxury hotel and resort company known for its exceptional service, impeccable quality, and the ability to create memorable experiences for guests around the globe. The company prides itself on a foundation built by its people, who are dedicated to excellence, innovation, and authenticity. Four Seasons employees are encouraged to pursue personal and professional growth, aiming to reach new heights in their careers while fostering a culture of respect and genuine care. Their commitment to creating a world-class employee experience translates directly into the unparalleled guest satisfaction for which the brand is celebrated.

Located in the heart of San Francisco, the Four Seasons Hotel San Francisco at Embarcadero offers a unique urban retreat with spectacular panoramic views of the bay and city skyline from its top floors. This hotel is a contemporary landmark, situated just steps from iconic locations such as Union Square, the Ferry Building, and Fisherman’s Wharf. As a part of the Four Seasons family, the property combines luxury hospitality with an authentic local experience, providing guests with the perfect blend of comfort, elegance, and cultural exploration.

The position of On-Call Turndown Attendant at Four Seasons Hotel San Francisco is a distinctive opportunity for individuals passionate about hospitality and dedicated to maintaining the highest standards of guest room presentation and comfort. This role is essential in upholding the brand’s commitment to luxury and personalized service. The On-Call Turndown Attendant is responsible for preparing guest rooms in the evening, ensuring a welcoming and restful environment for hotel guests. Tasks include restocking amenities, cleaning and organizing rooms, setting the ambiance with appropriate lighting and music, and coordinating with other hotel departments to guarantee seamless service.

This role requires flexibility, as shifts may vary, including nights, weekends, and holidays. Candidates should possess a minimum of one year of housekeeping experience, preferably in a luxury hotel setting, and demonstrate the ability to work efficiently in a high-volume environment. The Four Seasons culture highly values positive attitude, adaptability, and teamwork, offering a supportive and rewarding workplace where employees can flourish and grow their careers.

Four Seasons offers competitive hourly wages and a robust benefits package, including a 401k retirement plan and complimentary employee meals. Working at Four Seasons not only provides a job but also a chance to be part of a global community dedicated to excellence in hospitality. The company’s commitment to equal opportunity employment encourages a diverse workforce, welcoming applications from minorities, women, veterans, and individuals with disabilities. This inclusive approach reflects the company’s broader mission to connect with the world and the people within it through exceptional service and genuine hospitality.

Job Requirements

  • minimum of one year of housekeeping experience
  • reading, written and oral proficiency in the english language
  • ability to cope with stress and work in a high-volume operation
  • ability to prioritize and multi-task
  • ability to work a flexible schedule, including days, nights, weekends and holidays
  • high school education or equivalent experience

Job Qualifications

  • reading, written and oral proficiency in the english language
  • minimum of one year of housekeeping experience, luxury hotel preferred
  • ability to cope with stress and work in a high-volume operation
  • ability to prioritize and multi-task
  • ability to work a flexible schedule, including days, nights, weekends and holidays
  • high school education or equivalent experience is preferred

Job Duties

  • has a set number of occupied rooms to clean during a shift
  • removes used towels and replaces them with clean ones from the linen closet
  • wipes down any wet services in the bathroom
  • folds any clothing left in room and places it in appropriate spot
  • removes room service trays, dishes and carts to service landings
  • closes drapes, reduces lighting, turn music on softly and prepares bed
  • restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens
  • prepares unoccupied rooms for turndown for arriving guests
  • performs full room attendant duties in occupied rooms and late check-out rooms when needed
  • complies with four seasons’ category one and category two work rules and standards of conduct as set forth in empact
  • works harmoniously and professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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