On-Call Restaurant Server Assistant/Busser

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $20.56

Work Schedule

Flexible

On-call

Benefits

hourly wage

Complimentary employee meals

401k retirement plans

Job Description

Four Seasons is a globally renowned luxury hospitality company known for its world-class hotels and resorts. The brand is synonymous with exceptional service, refined luxury, and an unparalleled guest experience. With a strong commitment to employee satisfaction and development, Four Seasons fosters a company culture that emphasizes respect, inclusivity, and a genuine heart for hospitality. Employees at Four Seasons are part of a dynamic and supportive team, working together to create memorable experiences for guests, residents, and partners worldwide. The organization values continuous improvement and professional growth, encouraging its team members to reach new heights in their careers while maintaining the highest standards of service and care.

Located in the heart of North America’s premier wine country, Four Seasons offers a unique opportunity to work at a luxurious resort nestled within a world-class vineyard. This Forbes Travel Guide Five-Star resort combines the best of fine dining, wellness, and personalized service. The onsite Michelin-starred restaurant, Auro, provides innovative and seasonal cuisine, while Spa Talisa offers holistic spa rituals for guests seeking relaxation and rejuvenation. The resort’s breathtaking views of Napa Valley create an inspiring backdrop that complements the exceptional quality of service provided. Team members at this location contribute to maintaining the resort’s stellar reputation by delivering thoughtful and attentive service in a sophisticated and welcoming environment.

The role of Server Assistant at Four Seasons is pivotal in ensuring smooth and efficient food and beverage operations. As an integral member of the hospitality team, the Server Assistant collaborates closely with servers to deliver outstanding guest service. Responsibilities include setting up and clearing tables, polishing and stocking service ware, preparing condiments and garnishes, and assisting with the timely delivery of food and beverage items. This position demands strong organizational skills, attention to detail, and the ability to multitask effectively in a high-volume, fast-paced setting. The Server Assistant embodies the Four Seasons ethos by anticipating guest needs and contributing to a seamless dining experience.

This position is offered as an on-call role with competitive compensation starting at $20.56 per hour. Hourly employees benefit from comprehensive employee meals and opportunities for retirement savings through 401k plans. The schedule is flexible, requiring availability for early morning, mid-day, and evening shifts to support 24/7 operational requirements. Four Seasons invites individuals who thrive in luxury hospitality settings and aspire to deliver impeccable service to apply and become part of their esteemed family. The company emphasizes equal opportunity and inclusive hiring practices, encouraging applicants from diverse backgrounds to join their team.

Job Requirements

High school education or equivalent experience
Minimum one-year food and beverage service or equivalent
Ability to carry and balance a tray
Ability to multi-task in a high volume and demanding environment
Basic food and beverage service knowledge and skills
Valid driver's license and clean driving record

Job Qualifications

High school education or equivalent experience
Minimum one-year food and beverage service or equivalent
Ability to carry and balance a tray
Ability to multi-task in a high volume and demanding environment
Basic food and beverage service knowledge and skills
Valid driver's license and clean driving record

Job Duties

Stocking and restocking of linen, china, silver and glassware for service and bar ensuring that all are polished and in good condition
Preparation of condiment and garnish items and food and beverage items as needed
Set up tables, stations and counter as required for the operations
Maintain cleanliness and orderliness throughout the restaurant for the duration of the shift
Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest's needs before requests are necessary
Assistance with guest service including retrieving food from the kitchen and safely transporting it to guest, as well as removal of items from the guest's table
Breakdown, clean and set-up of tables, buffets, and food stations
Assists with responsibilities and duties in the absence of or due to heavy volume in areas
Moving tables and chairs and other items pertaining to the operations
Perform other tasks or projects as assigned by management
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of food & beverage when needed
Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors