On Call - Receptionist

Cascade PBS is a well-established public media organization based in Seattle, dedicated to serving the community through informative and inspiring content. Their mission is to improve the world by providing relevant and essential media services that foster education, cultural awareness, and community engagement. Cascade PBS strives to be a leader in public broadcasting within the region, reflecting values that include integrity, community involvement, innovation, and diversity. As a nonprofit organization, it focuses on delivering quality programming and outreach initiatives that resonate with a broad audience ranging from local communities to nationwide viewers via public television and digital platforms.

This position is an onsite, part-time role located in Seattle, offering an hourly wage of $21.30. Although this role does not qualify for the full range of company benefits, it does include sick time accrual for those working 20 hours or more per week. The role primarily involves front desk operations and customer service, acting as the first point of contact for all visitors and callers at Cascade PBS. This vital role helps maintain the positive and professional image of the station by ensuring a smooth and welcoming reception experience for guests and staff alike.

The receptionist will be responsible for greeting and directing visitors, managing incoming phone calls through a multi-line telephone system, handling mail and courier services, and ensuring compliance with current health and safety protocols including COVID-19 guidelines. Additionally, the individual will oversee the lobby area’s organization and cleanliness, manage visitor badges, and work collaboratively with other departments for efficient communication and workflow. The receptionist will also provide administrative support such as inventory management for office and kitchen supplies, equipment service requests, and occasional support during special events.

This role demands excellent interpersonal and communication skills, the ability to multitask in a fast-paced environment, and proficiency with Microsoft Outlook and other office technology. The ideal candidate will have a high school diploma or equivalent along with at least one year of experience in receptionist or customer service duties, preferably with experience using a multi-line phone system. Physical requirements include the ability to lift up to 55 pounds, perform various physical tasks, and flexibility to work some evenings, weekends, or holidays as needed.

Cascade PBS not only offers an opportunity to work in a dynamic community-focused organization but also a chance to contribute to a media outlet that genuinely makes a difference in people’s lives. Those interested in applying can expect to play a significant role in ensuring that every visitor and caller experiences courteous and efficient assistance, reflecting Cascade PBS’s commitment to excellence and community values.