ON-CALL Receptionist

Belmont Village Senior Living is a distinguished operator of luxury senior living communities across the United States and Mexico City, Mexico. Known for its commitment to creating enriching environments for seniors, Belmont Village integrates a culture of respect, dignity, and integrity. This company prides itself on a diverse team of servant leaders who are passionate about serving seniors and thrive in a hands-on, fast-paced, and physically engaging workplace. Belmont Village fosters a supportive environment rooted in core values such as trust, teamwork, ownership, and continuous learning, which empowers employees to deliver exceptional care and hospitality. The company also emphasizes internal growth, offering abundant opportunities for career advancement through strategic development programs and training courses led by subject matter experts.

As a Receptionist at Belmont Village Senior Living, you will act as the initial point of contact for residents, family members, vendors, and guests entering the community. In this role, you are responsible for delivering exceptional customer service by managing phone systems efficiently, welcoming visitors warmly, and supporting various administrative duties. Your contribution is essential in maintaining a welcoming, safe, and organized atmosphere that reflects the community's high standards. Key responsibilities include managing inquiries with empathy and confidentiality, coordinating package distribution, collaborating with multiple departments, and monitoring community access through kiosk sign-in procedures. Additionally, you will assist the Concierge in managing resident transportation, event RSVPs, and guest meal reservations.

The ideal candidate is reliable with demonstrated professional phone etiquette and administrative skills, exhibits strong communication capabilities in English, and possesses critical thinking skills with an initiative-driven approach. This role requires a professional, pleasant demeanor and a team-oriented attitude to contribute to a positive work environment. Reliability and regular attendance are vital to ensure the continuous and successful operation of the community.

Belmont Village offers a comprehensive benefits package for full-time employees, including medical, dental, vision, mental health, prescription coverage, paid time off, 401(k) savings with employer match, disability insurance, and life insurance. Employees benefit from career growth and training programs, direct support through the BV Cares program during unforeseen hardships, exclusive discounts from top brands, unlimited continuing education courses, celebrations of employee milestones, and referral bonus opportunities. Belmont Village Senior Living is an equal opportunity employer committed to diversity and inclusion.

This receptionist position at Belmont Village Senior Living represents an excellent opportunity for individuals aspiring to work in a meaningful and dynamic senior care environment while advancing their hospitality and administrative careers.