On-Call Pool Attendant/Bartender

Highgate Hotels is a premier real estate investment and hospitality management company renowned for its extensive portfolio and commitment to excellence. With over $15 billion in assets under management and more than 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate exemplifies leadership and innovation in the hospitality industry. Founded over 30 years ago, the company is recognized for its expertise in guiding all phases of property management, from initial planning and development to recapitalization and disposition of hotel assets. This comprehensive approach underscores Highgate's position as a trusted partner in the market. The company’s dynamic portfolio encompasses bespoke lifestyle hotel brands, well-established legacy brands, and unique independent hotels and resorts, each distinguished by contemporary programming and strong digital capabilities. Highgate emphasizes the use of industry-leading revenue management tools that adeptly analyze and predict market trends, ensuring optimum asset performance and value maximization. Governed by an executive team of experienced hospitality professionals and operating through corporate offices worldwide, Highgate continues to deliver superior management services to top ownership groups and major hotel brands globally. Their forward-thinking strategy and dedication to operational excellence have earned them a stellar reputation in hospitality management.

The role of Pool Server at Highgate Hotels is pivotal in delivering an exceptional guest experience by providing attentive and courteous service in outdoor pool areas. This position requires a passionate individual who excels in guest interaction, efficiently taking and delivering orders, and ensuring guest satisfaction throughout their poolside experience. Serving as a vital interface between the hotel and its guests, the Pool Server must maintain a high level of professionalism, reflecting the hotel's standards while contributing to a welcoming and relaxing atmosphere. Attention to detail, excellent communication skills, and the ability to handle multiple tasks simultaneously are essential components of this role. Pool Servers act with courtesy and a service-oriented mindset, addressing guest needs and concerns proactively and efficiently. The position demands strong interpersonal skills to communicate effectively with guests and team members, ensuring seamless service delivery. Commitment to the company’s appearance standards, attendance policies, and compliance with hotel safety regulations are also crucial. Highgate fosters a collaborative environment where Pool Servers participate in training sessions and staff meetings aimed at enhancing service quality and operational efficiency. This role offers hourly compensation and is suited for individuals who thrive in dynamic hospitality settings and are dedicated to upholding the company’s reputation for excellence in guest services.