On-Call Guest Event Expert

The Ritz-Carlton is a global leader in luxury hospitality with a portfolio of more than 100 award-winning properties worldwide. Renowned for its exceptional service and dedication to creating memorable guest experiences, The Ritz-Carlton continues to set the standard for rare and special luxury service. The brand prides itself on delivering excellence in the care and comfort of guests and empowering its associates to be creative, thoughtful, and compassionate. Working at The Ritz-Carlton means becoming part of a culture that deeply values diversity, celebrates unique backgrounds, and fosters belonging within a supportive and inclusive environment. As part of Marriott International, The Ritz-Carlton upholds a commitment to equal opportunity employment, welcoming all individuals irrespective of disability, veteran status, or any other legally protected basis.

The role of Guest Event Expert is integral to maintaining the highest standard of service during banquets, events, and other guest functions. This position is more than just serving guests; it is about crafting a unique and memorable experience that resonates with each visitor. Guest Event Experts carry a wide range of responsibilities that ensure smooth execution of events from start to finish. These duties include setting up and breaking down event materials, transporting supplies efficiently, taking guest orders with professionalism, and interacting directly with guests to enhance their experience. Every action by a Guest Event Expert is aimed at making transactions feel seamless and part of the overall event ambiance.

Success in this role demands adherence to key standards such as maintaining a safe workplace, strictly following company policies and procedures, and upholding the quality standards set forth by The Ritz-Carlton. Personal appearance and communications must always reflect professionalism, as these elements contribute to the overall impression guests have of the hotel. Physically, Guest Event Experts must be prepared to stand, sit, or walk for extended periods and frequently engage in moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds independently. Flexibility to perform other reasonable job duties as requested is also essential. This full-time position offers an opportunity to work within an esteemed luxury hospitality environment where every detail matters and where employees are encouraged to grow and succeed. With less than one year of related work experience required and no supervisory experience necessary, this role is suitable for individuals looking to launch or advance their hospitality career within a prestigious brand.