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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.16
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
growth opportunities
Referral Bonus
Recognition and rewards
basic life insurance
sick days
friends and family room rates
401(k) Plan
Employee stock purchase plan
complimentary parking
Complimentary meal during shift
Employee assistance program
Restaurant and coffee shop discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished 4-star full-service resort that has been a beacon of luxury and comfort since its opening in 1985. Located on 25 acres of lush greenery in Southern Colorado Springs, the resort offers breathtaking mountain views and a variety of recreational activities such as golf, swimming, and tennis, creating an unparalleled experience for its guests. As part of the Hyatt brand, which is globally recognized for excellence in hospitality, Cheyenne Mountain Resort prides itself on delivering unmatched service in a supportive and enriching work environment. The resort is committed to its mission to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in banquet or event serving
- Bartending experience in a hospitality setting
- Strong communication skills
- Ability to work as part of a team
- Physical stamina for moderate lifting
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- A true desire to satisfy guest needs in a fast-paced environment
- Previous events or banquet server experience
- Previous bartending experience including beer, wine, and cocktail service in banquet, catering, or full-service hotel environment
- Strong communication and interpersonal skills
- Ability to work effectively in a team-oriented environment
- Physical stamina to lift moderate weight
- Open availability including mornings, evenings, weekends, and holidays
Job Duties
- Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees at all times
- Perform preparatory tasks and side work duties to ensure prompt and efficient guest service
- Read and understand the Banquet Event Order (BEO) and be familiar with the menu of the assigned function
- Serve guests in a friendly, courteous, and professional manner according to hotel standards
- Perform banquet bartender duties including setup, service, breakdown, and responsible alcohol service
- Respond to guest problems, complaints, and accidents, communicating to management if necessary
- Set all tables according to hotel standards
- Maintain banquet storeroom neatly and stocked with appropriate supplies
- Clean banquet space after functions and properly store and restock equipment and supplies
- Prepare rooms according to BEO and meal function requirements
- Follow all money handling procedures when serving guests
- Use suggestive selling techniques
- Accurately describe menu items for each function
- Ensure overall guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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