On-Call Concierge, Hope Lodge (Evening & Overnight Shift)

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a workforce of passionate employees and more than 1.3 million volunteers, the Society's mission is to save lives, celebrate lives, and lead the fight for a world without cancer. The organization is committed to delivering support, education, and resources to those affected by cancer, while advancing groundbreaking research and advocating for policies that improve cancer care and prevention. The company culture thrives on diversity, inclusion, and collaboration, ensuring that the needs of all communities are being effectively served through innovative programs and compassionate service.

The Concierge position at the American Cancer Society plays a crucial role as the first point of contact for guests arriving at the facility. This on-call, as-needed role offers a pay rate of $19.50 per hour and primarily involves overnight shifts with occasional daytime and weekend coverage. The Concierge is responsible for managing front desk operations, greeting guests, facilitating check-in and check-out procedures, and providing a safe and welcoming environment. This role requires strong communication and interpersonal skills as it involves engaging with guests, coordinating transportation and security services, and responding to inquiries and emergencies. It demands a high level of organization to maintain accurate guest records and ensure the front desk area is orderly. The position is ideal for individuals who excel in customer service, thrive in fast-paced settings, and are comfortable working flexible hours including evenings, weekends, and holidays. Additionally, the Concierge contributes to the mission of the American Cancer Society by supporting the delivery of service excellence and enhancing the guest experience in alignment with the organization’s lifesaving goals.