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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.59
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society is a leading nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With the unwavering support of its 1.3 million volunteers and dedicated employees, the Society continues to make tremendous progress in cancer research, education, advocacy, and patient services. With a rich history of impact and service, the American Cancer Society is known for its compassionate approach and commitment to offering hope and support to those affected by cancer across diverse communities. The organization's culture embraces diversity and inclusion, fostering an environment where employees from all backgrounds come together motivated by a... Show More
Job Requirements
- high school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings, weekends and overnight
Job Qualifications
- high school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings, weekends and overnight
Job Duties
- greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- shuttle driving and coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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