On-Call Concierge, Hope Lodge

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $18.59

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Retirement Plan

wellness programs

Professional Development

Job Description

The American Cancer Society is a nationwide organization dedicated to eliminating cancer as a major health threat. Founded with a vision to save lives, celebrate lives, and lead the fight for a world without cancer, this nonprofit entity operates through a vast network of employees and approximately 1.3 million volunteers. The organization focuses on innovative research, education, advocacy, and patient support services to better serve communities across the United States. The culture at the American Cancer Society is one of inclusiveness, diversity, and collaboration, drawing from a wide range of backgrounds and experiences to enhance their mission effectiveness and reach.... Show More

Job Requirements

High school diploma or equivalent
minimum 1 year of customer service experience
ability to work flexible hours including evenings and weekends
strong communication and interpersonal skills
proficiency in Microsoft Office and multi-line phone systems
ability to work independently and multitask
physical ability to stand and walk for extended periods
ability to occasionally lift and move luggage and other guest items
flexible availability for overnight shifts including weekdays and weekends
commitment to providing excellent customer service and support

Job Qualifications

High school diploma or equivalent
additional education or training in hospitality management or customer service is a plus
previous experience in hospitality, guest services, or a related field is preferred
minimum 1 year of customer service experience
strong communication and interpersonal skills
ability to work independently and multitask
proficiency in Microsoft Office and multi-line phone systems
excellent customer service and problem-solving skills
ability to work flexible hours including evenings and weekends