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On Call Concierge

Job Overview

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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Annual bonus
flexible schedule
Professional development opportunities
Positive work environment

Job Description

Moldaw Residences is a distinguished senior living community dedicated to providing exceptional hospitality and care to its residents. Nestled in a supportive and engaging environment, Moldaw Residences is more than just a place to live—it is a vibrant community where residents can enjoy a rich quality of life surrounded by dedicated professionals and compassionate staff. The company prides itself on investing in the future of senior living by investing in its employees. With a mission to foster an extraordinary life for both residents and staff, Moldaw Residences creates opportunities for personal and professional growth in a welcoming and supportive atmosphere. This commitment to excellence makes it a premier destination for those interested in being part of a meaningful and rewarding career in senior care and hospitality.

Moldaw Residences is currently seeking a hospitality-focused Concierge to join their dedicated team. This role is essential in providing an outstanding first impression and warm welcome to residents, guests, prospective employees, suppliers, vendors, and service providers who visit the community. As the initial point of contact, the Concierge plays a vital role in ensuring a positive experience for all visitors while upholding the high standards of service that Moldaw Residences is known for. This position requires excellent communication and interpersonal skills to manage various day-to-day interactions efficiently and with genuine care.

The Concierge at Moldaw Residences is responsible for a broad range of duties focused on supporting residents and the operational needs of the community. These include providing ongoing telephone coverage, handling delivery packages, preparing maintenance work orders, and assisting the Business Office Manager with various projects and assignments. The ideal candidate is someone who thrives in a hospitality environment, is proactive in problem-solving, and adept at managing challenging situations with calm and professionalism to prevent escalation. This role offers a unique opportunity to make a meaningful impact on the lives of senior residents while developing valuable skills in a dynamic and caring workplace.

This position is offered on an on-call basis, with shifts scheduled on weekdays and weekends as needed, providing flexibility for the right candidate. The pay range for this role is $20 to $22 per hour, plus an annual bonus, reflecting the company’s commitment to recognizing the hard work and dedication of its employees. Moldaw Residences values diversity and is an Equal Employment Opportunity (EEO) Employer, encouraging enthusiastic and compassionate professionals who are passionate about senior care and hospitality to apply. Join Moldaw Residences and be part of an extraordinary life where your contributions directly enhance the quality of life for seniors and support a thriving community environment.

Job Requirements

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills

Job Qualifications

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills

Job Duties

  • Provide ongoing telephone coverage
  • solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives and ensures individuals feel appropriately served
  • keep difficult situations from escalating
  • accept delivery packages, document receipt of packages in log book, and notify the resident recipient of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the Business Office Manager with projects and assignments

Job Criteria

Experience

Mid Level (3-7 years)


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