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Oakmont Senior Living logo

On-Call Concierge

San Mateo, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Complimentary Meals
Bonus opportunities
Company paid life insurance
401(k) savings plan
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park at Belmont is a premier senior living community located on a beautifully landscaped campus, offering an exceptional quality of life enhanced by five-star services and amenities. Managed by Oakmont Management Group, a recognized leader in the senior living industry, Ivy Park emphasizes comfort, care, and individualized support that promotes continuing independence for its residents. Oakmont Management Group operates a portfolio of communities under the Oakmont Senior Living and Ivy Living brands across California, Nevada, and Hawaii. With thousands of seniors served, the company fosters a culture rooted in core values such as authenticity, teamwork, compassion, commitment, and resilience.... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Pass a Criminal Background check and Health Screening tests including physical and TB Tests
  • Able to operate a personal computer and be proficient in MS Office programs
  • Excellent customer service skills
  • Willingness to comply with COVID-19 related health and safety protocols as per regulatory guidelines

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • Willingness to comply with COVID-19 related health and safety protocols as per regulatory guidelines

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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