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On-Call Banquet Server/Bartender - The Markham Hotel
Job Overview
Employment Type
Temporary
Part-time
Hourly
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
competitive hourly wage
Tips
Flexible Shifts
Training opportunities
dynamic work environment
Job Description
Our esteemed banquet service operates across diverse venues including banquet halls, conference centers, hotels, and other special event locations. This company prides itself on delivering premium guest experiences during significant events such as weddings, conferences, and banquets. Known for meticulous attention to detail and superior hospitality, the organization places high value on the professionalism and skill of its team members. Staff members, particularly banquet servers, contribute significantly to maintaining the company’s reputation for excellence by ensuring that every guest feels welcomed and well cared for throughout event occasions.
The On-Call Banquet Server position is a dynamic role designed to o... Show More
The On-Call Banquet Server position is a dynamic role designed to o... Show More
Job Requirements
- High school diploma or equivalent
- previous experience as a server or in customer service
- ability to stand for long periods and move around the event venue
- ability to carry and serve trays of food and beverages up to 25 pounds
- ability to work in a noisy, crowded, and fast-paced environment
Job Qualifications
- High school diploma or equivalent (preferred)
- previous experience as a server or in a customer service role, particularly in banquet or event settings (preferred)
- experience in food handling and basic service duties is a plus
- excellent communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced, high-pressure environment
- strong attention to detail, ensuring a high level of service and cleanliness
- ability to remain calm and professional under pressure
- friendly and customer-focused attitude
- food safety and sanitation certification may be required
Job Duties
- Serve food and beverages to guests in a timely and professional manner
- set up and clear tables, ensuring proper placement of utensils, napkins, and glassware
- replenish food and drink stations as needed, ensuring availability and freshness
- assist with special dietary requests and ensure guest preferences are met
- greet guests warmly and provide assistance with seating and menu options
- respond to guest inquiries, ensuring satisfaction throughout the event
- handle any guest complaints or concerns promptly and professionally, reporting issues to the event manager or supervisor as needed
- assist in the setup of banquet tables, chairs, linens, and decorations as per event specifications
- ensure all service items are clean, properly arranged, and ready for use
- help with post-event breakdown, including clearing tables, resetting the room, and cleaning up
- keep the dining and service areas clean and organized throughout the event
- ensure the dining area is properly stocked with necessary supplies such as condiments, napkins, and drink refills
- clean up spills, crumbs, and other messes in a timely manner to maintain a safe and pleasant environment
- work closely with other servers, kitchen staff, and event coordinators to ensure smooth event operations
- communicate effectively with team members to ensure all tasks are completed efficiently and guests are well attended to
- assist in training new servers or other team members when needed
- follow health and safety standards, including food handling, sanitation, and safety protocols
- ensure all food and beverage service complies with local health and safety regulations
- assist in special requests or activities related to the event, such as serving appetizers, clearing plates, or assisting guests with specific needs
- maintain professionalism and attention to detail in a high-volume, fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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