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CMC Hotels logo

On Call Banquet Server-The Westin Raleigh-Durham Airport

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Paid vacation
Holiday pay
401k
hotel discounts

Job Description

CMC Hotels is a prominent hotel management company dedicated to providing exceptional hospitality experiences across its diverse portfolio of properties. Known for its commitment to excellence and guest satisfaction, CMC Hotels operates in the competitive hospitality industry where service quality and team collaboration are critical. The company prides itself on fostering a work culture that nurtures growth and advancement, emphasizing that their employees are the heart of the organization. With a clear philosophy that investing in people leads to mutual success, CMC Hotels offers its associates opportunities to develop their careers while contributing to the company’s overall achievements. The company... Show More

Job Requirements

  • Previous waitstaff experience a must
  • high school diploma or GED required
  • knowledge of catering practices preferred
  • ability to work quickly and as a team in a fast-paced environment
  • clean background check
  • reliable transportation a must
  • must be able to work flexible shifts including nights, weekends and holidays
  • must be able to continuously stand or walk a minimum of 8 hours
  • must be able to lift and carry up to 50 lbs over the course of a shift
  • must be friendly, outgoing and willing to engage guests in conversation
  • ServSafe certified a plus

Job Qualifications

  • Previous waitstaff experience
  • high school diploma or GED
  • knowledge of catering practices preferred
  • ability to work quickly and as a team in a fast-paced environment
  • clean background check
  • reliable transportation
  • friendly and outgoing attitude
  • willingness to engage guests in conversation
  • ServSafe certification a plus

Job Duties

  • Wear approved uniform and nametag at all times
  • follow posted schedule and hotel time and attendance policies
  • read and understand banquet event orders (BEOs)
  • set up linen, china, glass, silver for each function according to BEO
  • set up, maintain, inventory, and break down beverage breaks and food buffets or food displays
  • be knowledgeable of menu items, ingredients, preparation methods, and appropriate garnishes
  • transport food and beverage items to guests in a timely manner ensuring proper food quality
  • replenish guest beverages when necessary and inquire about their satisfaction
  • accommodate all guests at functions while circulating the room and responding politely to guest requests and anticipating needs
  • quickly remove dishes as guests finish meals or at the end of each meal or function
  • abide by all state, federal, and corporate liquor regulations regarding serving alcoholic beverages
  • complete assigned tasks such as refilling condiments, cleaning, and storing serving equipment
  • assist with inventory, food storage, and closeout tasks after events
  • assist with and follow up on guest complaints and requests, reporting issues to supervisor
  • ensure quality standards are met for brand expectations
  • execute any other tasks assigned by hotel management for successful property operation

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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