On-Call Banquet Server - The Chapel at Centennial Plaza

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

competitive hourly wage

Tips

flexible schedule

Training opportunities

dynamic work environment

team collaboration

Professional Development

Job Description

The On-Call Banquet Server position is offered by a dynamic hospitality establishment that specializes in hosting special events such as weddings, conferences, banquets, and various other social and corporate occasions. This role is integral to creating memorable guest experiences by providing high-quality, attentive food and beverage service tailored to the unique demands of each event. The establishment prides itself on exceptional customer service and seamless event execution, operating within banquet halls, conference centers, hotels, and other venues suited to accommodate large groups and diverse event formats.

This hospitality company values professionalism, efficiency, and a team-oriented environment where staff members c... Show More

Job Requirements

ability to stand for long periods and move around the event venue
ability to carry and serve trays of food and beverages (up to 25 pounds)
ability to work in a noisy, crowded, and fast-paced environment
flexible schedule to work evenings, weekends, and holidays
food safety and sanitation certification may be required in some regions

Job Qualifications

high school diploma or equivalent (preferred)
previous experience as a server or in a customer service role, particularly in banquet or event settings (preferred)
experience in food handling and basic service duties is a plus
excellent communication and interpersonal skills for interacting with guests and team members
ability to multitask and stay organized in a fast-paced, high-pressure environment
strong attention to detail, ensuring a high level of service and cleanliness
ability to remain calm and professional under pressure, especially in busy or crowded events
friendly and customer-focused attitude

Job Duties

serve food and beverages to guests in a timely and professional manner
set up and clear tables, ensuring proper placement of utensils, napkins, and glassware
replenish food and drink stations as needed, ensuring availability and freshness
assist with special dietary requests and ensure guest preferences are met
greet guests warmly and provide assistance with seating and menu options
respond to guest inquiries, ensuring satisfaction throughout the event
handle any guest complaints or concerns promptly and professionally, reporting issues to the event manager or supervisor as needed
assist in the setup of banquet tables, chairs, linens, and decorations as per event specifications
ensure all service items (plates, glasses, utensils) are clean, properly arranged, and ready for use
help with post-event breakdown, including clearing tables, resetting the room, and cleaning up
keep the dining and service areas clean and organized throughout the event
ensure the dining area is properly stocked with necessary supplies such as condiments, napkins, and drink refills
clean up spills, crumbs, and other messes in a timely manner to maintain a safe and pleasant environment
work closely with other servers, kitchen staff, and event coordinators to ensure smooth event operations
communicate effectively with team members to ensure all tasks are completed efficiently and guests are well attended to
assist in training new servers or other team members when needed
follow health and safety standards, including food handling, sanitation, and safety protocols
ensure all food and beverage service complies with local health and safety regulations
assist in special requests or activities related to the event, such as serving appetizers, clearing plates, or assisting guests with specific needs
maintain professionalism and attention to detail in a high-volume, fast-paced environment

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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