On-Call Banquet Server AC Hotel, Worcester, MA

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Exact $6.75

Work Schedule

On-call

Day Shifts

Weekend Shifts

Benefits

Tips

Job Description

The AC Hotel located at 125 Front Street in Worcester, Massachusetts, is a contemporary hospitality establishment known for providing exceptional service and a stylish environment for both business and leisure travelers. As part of the Marriott hotel family, AC Hotel Worcester offers a modern European-inspired experience with thoughtfully designed spaces, innovative amenities, and a commitment to customer satisfaction. The hotel features banquet and meeting facilities that accommodate various events, from corporate meetings and weddings to social gatherings, making it an important venue in the local hospitality landscape.

The AC Hotel Worcester is currently seeking friendly, professional, and reliable on-call Ba... Show More

Job Requirements

Ability to solve problems
Ability to work quickly and efficiently
Must be able to lift, balance and carry trays of food weighing up to 25 pounds
Ability to work varied hours, including early morning, weekends and holidays

Job Qualifications

Excellent interpersonal and customer service skills
Previous server experience preferred
Ability to operate point-of-sale system
Organizational and time management skills
Ability to work with a team
Ability to maintain personal hygiene

Job Duties

Ensure banquet rooms are set according to banquet event orders and management specifications
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting
Take orders from guests and deliver to appropriate person to execute
Review and understand event plan at beginning of each shift
Maintain knowledge of all menu items and composition
Deliver food, beverages, condiments and other requested items
Ensure that food is prepared correctly and to the guest’s satisfaction
return incorrect or improperly cooked items to the kitchen
Collect plates and clear table as guests finish their meal
Adhere to all applicable brand standards for food and beverage service and compliance with state liquor policies
Clean designated areas in accordance with defined procedures
Ensure sideboards are adequately stocked
Set tables to standards, and that all items are clean and in good repair
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
Perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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