On Call Banquet Server

The hiring establishment is Concord Hospitality, a renowned hotel management company highly regarded for its commitment to quality, integrity, and exceptional guest experiences. Specializing in full-service hotel management, Concord manages numerous properties across North America, providing accommodations, event spaces, and hospitality services that cater to a vast array of guests, including business travelers, tourists, and event attendees. With a strong emphasis on employee development and a culture that values diversity, equity, and inclusion, Concord creates a dynamic workplace environment focused on career growth and personal advancement.

The role being offered is that of an On-Call Banquet Server, which forms a crucial part of Concord’s event services team. This position offers an excellent opportunity to work in a dynamic, fast-paced environment within the hotel’s banquet and event operations. On-Call Banquet Servers contribute significantly to the success of events such as receptions, meetings, trainings, and reunions, representing the hotel’s quality and service standards. The role is vital in delivering exceptional customer service and ensuring seamless event execution, contributing to positive guest experiences and encouraging repeat business through word-of-mouth and professional reputation.

This is an on-call position, meaning flexibility and availability for various event times are essential. The pay rate ranges from $14.00 to $16.80 per hour, plus gratuity, providing competitive compensation for hourly service staff. Full-time employees within the organization can also benefit from a wide range of medical, dental, vision, and life insurance options, alongside other comprehensive benefits.

The On-Call Banquet Server role goes beyond simply serving food and beverages. It is centered on creating memorable experiences for guests through attentiveness, team collaboration, and a consistent focus on service excellence. Responsibilities include greeting guests, accommodating their needs, assisting with menu inquiries, and delivering staged food and beverages promptly. Employees will receive training to master buffet, plated, and reception-style meal services aligned with the high standards set by the hotel.

Candidates must be team players who can anticipate guest needs, work in concert with other servers during peak times, and participate actively in the preparation and clean-up for banquet events. The position offers ample opportunities to enhance skills in hospitality, communication, and customer service within a supportive organizational culture. Concord Hospitality prides itself on investing in its workforce by providing training and development pathways for career advancement, underscoring the company’s ‘‘Associate First’’ philosophy.

In summary, this opportunity is ideal for individuals passionate about hospitality and service, seeking to work at a respected hotel company that values employees and fosters a positive, inclusive workplace. The role offers competitive hourly wages, gratuities, and the chance to engage with a diverse clientele in various event settings—making it a rewarding position in the vibrant hospitality sector.