Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $6.34
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
flexible schedule
Career development opportunities

Job Description

Sheraton New Orleans Hotel is a prestigious hospitality establishment located at 500 Canal St, New Orleans, Louisiana. It is part of the internationally renowned Marriott International portfolio, a global leader in hospitality known for its commitment to quality service, innovation, and inclusive culture. Established in 1937, Sheraton has earned a reputation as a welcoming and community-oriented brand, offering guests memorable experiences in more than 400 locations worldwide. The hotel embraces diversity and fosters an environment where associates from varied backgrounds come together as a unified team to provide exceptional guest service. Sheraton New Orleans Hotel provides a dynamic workplace for those passionate about hospitality and eager to contribute to an iconic brand’s legacy.

The role of Guest Event Expert at Sheraton New Orleans Hotel is a part-time, non-management position focused on delivering excellent service during banquets and events. This role involves a wide range of event-related responsibilities, emphasizing the creation of memorable and unique guest experiences from start to finish. Guest Event Experts are not only involved in serving guests but also play an integral part in setting up and breaking down event materials, transporting supplies, taking orders, and interacting positively with guests. The position demands a hands-on and proactive approach, requiring associates to be physically active—standing, sitting, or walking for extended periods and handling objects weighing up to 50 pounds. Additionally, adherence to safety protocols, company policies, and professional standards relating to appearance, communication, and overall conduct is crucial for success.

At Sheraton, the focus on service excellence is combined with a supportive workplace culture that values diversity, equity, and inclusion. The Guest Event Expert role is suitable for candidates who are enthusiastic about working in a collaborative environment and want to be part of a global community that values talent and cultural richness. Although the role requires less than one year of related work experience and does not involve supervisory duties, it is an excellent opportunity for individuals starting their careers in the food and beverage or hospitality industry. The hourly pay rate for this position is $6.34, reflecting its part-time and non-management nature, with a flexible schedule preferred to accommodate various availability needs.

Overall, the Guest Event Expert contributes significantly to Sheraton’s mission of being 'The World's Gathering Place,' creating engaging experiences that invite and connect guests through thoughtful service. Candidates who join the Sheraton family become part of a larger Marriott International network, where they can develop professionally, belong to a diverse and global team, and grow into the best version of themselves.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • less than one year of work experience in a related field
  • no supervisory experience needed
  • ability to lift and carry objects up to 50 pounds
  • ability to stand and move for extended periods
  • availability for part-time work with a flexible schedule
  • adherence to company uniform and appearance standards

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • less than one year of related work experience
  • no supervisory experience required
  • strong interpersonal and communication skills
  • ability to work flexible part-time hours
  • customer service orientation
  • physical stamina to perform assigned tasks

Job Duties

  • set up and break down event materials
  • transport supplies to and from event locations
  • take orders and relay them accurately
  • interact with guests to enhance their experience
  • follow safety and company policies strictly
  • maintain professional appearance and communication
  • handle physical tasks including lifting and moving objects up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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